Certificate in International Travel Industry Studies

Airlines and Travel Agents worldwide are constantly in touch with the Academy eager to recruit our graduates.

This course is aimed at candidates who would like to enter the Travel Industry or for experienced Travel Personnel who are currently working in the Industry and would like to work in a different area.

This course will open many doors in the following areas:

• Cabin Crew
• Passenger Service
• Reservation Sales
• Travel Agent
• Tour Operator

This course may be available for home-study Contact International Academy of Travel for more information

Course Level: introductory Duration: flexible Training Presented in: English

COURSE CONTENT :

Unit One - General

• Travel Industry Careers
• Phonetic Alphabet
• Airline Terminology
• Airline Abbreviations
• Twenty Four Hour Clock
• IATA - International Air Transport Association
• General Regulations relating to the carriage of Special Handling
• Airline Two Letter Codes
• IATA Airport and City Codes
• Assessment One
  

Unit Two - Cabin Crew Member

• CAA - Civil Aviation Authority
• Cabin Crew Duties and Responsibilities
• In Flight Service
• Passenger Handling
• In Flight Medical Care
• A Day in the Life of a Cabin Crew Member
• Assessment Two

Unit Three - Passenger Service Agent

• Check-In Objectives/Procedures
• Understanding a PNL - (Passenger Name List)
• Passenger Handling
• Load Sheet & Assessment Three

Unit Four - Basic IATA Fares and Ticketing

• IATA World Geography
• Global Indicators
• IATA Ticketing
• Bank Settlement Plan
• Multi Purpose Document
• Study of Fare Sources
• Assessment Four

Unit Five - Travel Agent

• The role of a Travel Agent
• Travel Agency Guides and Gazetteers
• Resort/Country Knowledge
• World-wide City to City Schedules
• Flight Routings
• Minimum Connection Times
• Ferry Transportation
• Assessment Five

Unit Six - Reservation Sales Agent

• Understanding a PNR (detailed record of a passenger's booking)
• Basic Entry Codes used to create a Computerised PNR
• Special Service Requests
• Assessment Six

Unit Seven - Interview Preparation

• Curriculum Vitae Preparation
• Letter of Application
• Guideline to completing Application Form
• Communication Skills
• Group Interview
• Individual Interview
• Foreign Currency Conversion Exercises
• Mock Exam Papers

Award: International Airline Studies/Travel Agency Skills Certificate of Achievement (long distance learning).

Endorsed by IAOT, Galileo Ireland, World Travel Centre and South East Regional Airport.
Supported by many leading Travel Industry Employers.

Benefits:

1. You take control - you choose the place and the pace!
2. High quality Travel Industry course material that can be studied anywhere in the world - there are no geographical boundaries.
3. Our courses are respected world-wide through the Travel Industry.
4. No need to put your current job on hold, while you get qualified.
5. Expert Tutors on hand to help, advise and guide you. All our Tutors have excelled in their Travel Industry careers and have many years Travel Industry work experience behind them.
6. We only employ top class Tutors who are passionate and serious about what they do.

• Tuition is by distance learning. You choose the place and the pace.
  
• Personal Tutor Support is available for one year from date of receipt of course. Your tutor will help you work through the course and is there to offer advice and assistance to help you reach your full potential. Tutor support is available through email or by post.
  
• Course Manual contains seven units, which must be studied in numerical order. The course is user friendly and will provide you with an overall knowledge of the Travel Industry.
  
• Assessments must be submitted for correction to the Academy. This will give your Tutor the opportunity to see how you are progressing through the course. Assessments will be graded and sent back to you with a written report, giving you guidance on your progress. Six assessments must be submitted in total.
  
• Study time is approximately 80 hours.
  

• Final exam can take place at South East Regional Airport, after you have studied the full course and submitted your six assessments to the Academy.
  
• This is not an open book exam and students will be supervised during the exam.
  
• 80% must be achieved in order to receive the IAOT Home Study Certificate of Achievement.
  
• Exam must be completed no later than one year from date of receipt of course unless other arrangements have been agreed in writing by the Academy.
  

The following information applies to students not taking their final exam at South East Regional Airport:

Contact us for details of
exam venues and exam dates in Ireland and England.

Students outside the above countries can take their final exam in their own country, providing that they arrange with their local college to facilitate this.

The college must meet with the Academy's approval and must follow the guidelines set down by the Academy to facilitate the exam.

Enrol sending a cheque, postal order or bank draft made payable to International Academy of Travel enclosing Registration Form, Curriculum Vitae and passport photograph.

Please allow up to 28 days for delivery from date of enrolment

€415 (Euro) - which includes the following:

• Course manual which contains seven units
  
• Continuous Tutor Support for one year
  
• Examination Paper
  
• IAOT Home Study Certificate - issued to students who submit six assessments and successfully complete final examination
  
• Expert Travel Industry advice from top class tutors
  
• All successful students will be recommended for suitable Travel Industry positions to top class Travel Companies- The Academy has contacts world-wide
  

Copyright © 2004 - International Academy of Travel

• Diploma in International Travel Industry Studies Level 1
• Diploma in International Travel Industry Studies Level 2