CTP Telephony Networking Part 2

CTP Telephony Networking Part 2 is one of the requirements for the Convergent Technologies Professional (CTP ) certification which is sponsored by the Telecommunications Industry Association (TIA).

This is primarily online training This is an online eLearning or CBT training program Contact Serebra Learning Corporation for more information

Duration: 4 hours Training Presented in: English

Audience

The target audience for this curriculum is an individual interested in pursuing or advancing a convergence technologies career. Voice and telephony technicians networking administrators field technicians and others within supplier channel and end-user organizationas all benefit from being CTP certified. In this course you will learn about Telephony signaling and maintenance as well as telephony integration and troubleshooting. Learners will engage with different signaling types and learn some fundamentals of computer telephony integration.

Objective

Upon completion of this course the student will learn:

• To match signaling categories with their descriptions.
• To match components of Private Branch Exchange (PBX) architecture with their descriptions.
• To identify features of Private Branch Exchange (PBX) interfacing.
• To identify functions of components and applications used in Computer Telephony Integration (CTI).
• To match components of an un-private branch exchange (unPBX) with their functions.
• To identify considerations for implementing Computer Telephony Integration (CTI).

Topics Include

Unit 1: Analog and Digital Signaling

Sequence the steps of the Integrated Services Digital Network (ISDN) call setup dialog.
• Sequence the steps of digital Ear and Mouth (E&M) signaling.
• Identify features of digital ground-start signaling.
• Identify features of digital loop-start signaling.
• Match signaling categories with their descriptions.
• Match components of Private Branch Exchange (PBX) architecture with their descriptions.
• Identify features of Private Branch Exchange (PBX) interfacing.
• Identify features of in-band and out-of-band signaling.
• Identify features of Signaling System 7 (SS7/C7).
• Identify features of High-Level Data Link Control (HDLC).
• Identify features of Ear and Mouth (E&M) signaling.
• Identify features of loop-start analog trunks.
• Identify features of ground-start (earth start) analog trunk signaling.
• Identify guidelines for loop-start physical testing.
• Identify guidelines for ground-start testing in North America.
• Identify features of the digital signal hierarchy (DSH).
• Identify features of Synchronous Optical Network (SONET).
• Identify features of digital synchronization.
• Identify functions of a Channel Service Unit/Data Service Unit (CSU/DSU).
• Identify features of T1 signaling.
• Identify features of Integrated Services Digital Network (ISDN).

Unit 2: Integration and Troubleshooting

• Identify functions of components and applications used in Computer Telephony Integration (CTI).
• Match components of an un-private branch exchange (unPBX) with their functions.
• Identify considerations for implementing Computer Telephony Integration (CTI).
• Identify functions of a telephone line test set.
• Identify functions of a tone generator and probe.
• Identify functions of a multimeter.
• Identify features and functions of cable termination tools.
• Identify characteristics of a line tester.
• Identify functions of a packet sniffer.
• Match additional troubleshooting tool with their functions.
• Match troubleshooting terms with their descriptions.
• Match common problems occurring on analog lines with their descriptions.
• Identify guidelines for troubleshooting digital lines.
• Identify functions of test equipment for digital networks.

Duration

8 Hours

Minimum Requirements

The CDROM version of this course requires:

• At least a 486DX 33Mhz CPU.
• Microsoft Windows 3.1 or higher and a Microsoft compatible mouse.
• At least 8MB RAM.
• At least VGA graphics capability with a minimum 512K video RAM (1MB video RAM recommended).
• At least a double speed CDROM drive.
• An MPC compliant sound card with attached speakers or headphones is recommended (Currently only the CDROM version supports audio).

• At least a 486DX 33Mhz CPU.
• Microsoft Windows 3.1 or higher and a Microsoft compatible mouse.
• At least 8MB RAM and 22MB available hard disk space or file server space.
• At least VGA graphics capability with a minimum 512K video RAM (1MB video RAM recommended).

Media

CDROM
Web Based Training

• CTP Telephony Networking Part 1