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Provided by: Serebra Learning Corporation

Basic Troubleshooting

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This introduction to troubleshooting covers some common problems and their solutions. It covers problems related to monitors, drives, printing, sound and video, and start up and shut down of the computer. Simple troubleshooting techniques are also discussed. A computer user who is interested in learning how to troubleshoot simple computer problems.

Training Avaliability and Delivery

This is primarily online training
on-line e-learning cbt (computer based)This is an online eLearning or CBT training program
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Schedule:2 hours
Training Presented in:English

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Training Program Details


Audience

A computer user who is interested in learning how to troubleshoot simple computer problems.

Topics

Unit 1: Basic Troubleshooting

  • Identify possible solutions to the boot disk and file failure problem.
  • Identify possible solutions to the hardware device conflict problem.
  • Identify possible solutions to the device driver problem.
  • Identify the solutions to the application termination problem.
  • Identify the possible solutions to the problem of no display.
  • Identify possible solutions to the problem of fuzzy image display.
  • Identify the possible solutions to the problem of missing or faulty colors in images.
  • Identify possible solutions to the problem of twisted and squashed images.
  • Identify the possible solutions for the delayed start-up of a monitor.
  • Identify the possible solutions for hard drive failure.
  • Identify the possible solutions for floppy drive failure.
  • Identify possible solutions for a CD-ROM drive failure.
  • Identify possible solutions for DVD drive failu

Objectives

Upon completion of this course, the student will be able to:
  • Identify possible solutions to the boot disk and file failure problem.
  • Identify possible solutions to the hardware device conflict problem.
  • Identify possible solutions to the device driver problem.

  • About Serebra Learning Corporation - Training Provider

    Serebra Learning Corporation - Serebra Learning Corporation provides technology-based training solutions through a combination of Cortex, its proprietary learning management system (LMS), and a curriculum catalog with over 1,825 current courseware titles. Founded in 1987 (as FirstClass Systems, with a name change to Serebra in 2001), Serebra has over sixteen years" experience delivering e-learning solutions to both...

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