Advanced Business Communication: Business Writing for Results

Audience

This course is aimed at any employee who wishes to attain a higher professional level of communication skills such as management personnel who must continue to perfect their communication skills and students of MBA standard who wish to improve their business communication skills for professional and employability reasons.

Objective

Upon completion of this course the student will learn:

• To identify the steps involved in planning a report.
• To identify guidelines for writing an effective report.
• To identify guidelines for the effective use of visuals in business communication.
• To identify guidelines for effective planning of oral presentations.
• To identify steps for creating electronic slide presentations.
• To identify guidelines for effective delivery of oral presentations.

Topics Include

Unit 1: Audience-Centered Communication

• Identify guidelines for creating an open communications climate.
• Identify guidelines for adopting an audience-centered approach to communication.
• Identify guidelines for analyzing your audiencea s profile.
• Identify guidelines for developing a good relationship with your audience.
• Identify factors to consider when selecting the appropriate types and methods for a business communication.
• Identify types and formats of business reports.
• Identify the steps involved in planning a report.
• Identify guidelines for writing an effective report.
• Simulation Overview

Unit 2: Using Visuals

• Identify advantages of using good visuals in business communication.
• Identify guidelines for the effective use of visuals in business communication.
• Identify guidelines for using tables in business communication.
• Identify types of charts used in business communication.
• Identify other types of visuals used in business communication.
• Simulation Overview

Unit 3: Business Presentations and Speeches

• Identify the types and purposes of oral presentations.
• Identify guidelines for effective planning of oral presentations.
• Identify types of media for transmitting visuals.
• Identify guidelines for the effective use of visuals in presentations.
• Identify guidelines for using computerized visuals during presentations.
• Identify steps for creating electronic slide presentations.
• Identify guidelines for effective delivery of oral presentations.
• Identify guidelines for effective handling of questions during oral presentations.
• Simulation Overview

Duration

4 Hours

Minimum Requirements

The CDROM version of this course requires:

• At least a 486DX 33Mhz CPU.
• Microsoft Windows 3.1 or higher and a Microsoft compatible mouse.
• At least 8MB RAM.
• At least VGA graphics capability with a minimum 512K video RAM (1MB video RAM recommended).
• At least a double speed CDROM drive.
• An MPC compliant sound card with attached speakers or headphones is recommended (Currently only the CDROM version supports audio).

• At least a 486DX 33Mhz CPU.
• Microsoft Windows 3.1 or higher and a Microsoft compatible mouse.
• At least 8MB RAM and 22MB available hard disk space or file server space.
• At least VGA graphics capability with a minimum 512K video RAM (1MB video RAM recommended).

Media

Web Based Training