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Listening Skills: Listening Challenges

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 Serebra Learning Corporation

This course's aim is to help the learner overcome listening problems and enable him or her to communicate more effectively. It identifies barriers to listening and provides useful guidelines for improving the learner's listening skills. This course concentrates on how to interpret use and improve body language as a form of communication. Finally it identifies common listening styles so the learner can encourage others to listen.
This is primarily online training
on-line e-learning cbt (computer based)This is an online eLearning or CBT training program
Duration:4 hours
Training Presented in:English
Training Provided by Serebra Learning Corporation
Click here for more information or to take this course
Listening Skills: Listening Challenges
Audience

All managers supervisors salespeople and administrative staff. Anyone who listens professionally.

Objective

Upon completion of this course the student will be able to:

  • Overcoming Listening Problems.
  • Improving Listening Skills.
  • Taking Notes.
  • Understanding Body Language.
  • Improving Body Language.

Topics Include

Unit 1: Overcoming Listening Problems

  • Identify the barriers to listening.
  • Identify the guidelines for improving your listening skills.
  • Identify two methods for taking notes.
  • Identify the guidelines for taking notes.
  • Simulation Overview.

Unit 2: Listening to Communicate

  • Identify the four different listening styles.
  • Identify the guidelines for encouraging others to listen to you.
  • Simulation Overview.

Unit 3: Nonverbal Communication

  • Identify the elements you should use to interpret a speakera s body language.
  • Identify the three ways to use body language effectively.
  • Identify the characteristics of body language.
  • Identify the four methods for improving nonverbal abilities.
  • Simulation Overview.

Duration

4 Hours

Minimum Requirements

The CDROM version of this course requires:

  • At least a 486DX 33Mhz CPU.
  • Microsoft Windows 3.1 or higher and a Microsoft compatible mouse.
  • At least 8MB RAM.
  • At least VGA graphics capability with a minimum 512K video RAM (1MB video RAM recommended).
  • At least a double speed CDROM drive.
  • An MPC compliant sound card with attached speakers or headphones is recommended (Currently only the CDROM version supports audio).
The network version of this course requires:
  • At least a 486DX 33Mhz CPU.
  • Microsoft Windows 3.1 or higher and a Microsoft compatible mouse.
  • At least 8MB RAM and 22MB available hard disk space or file server space.
  • At least VGA graphics capability with a minimum 512K video RAM (1MB video RAM recommended).

Media

Web Based Training

Serebra Learning Corporation 119 - 7565 132nd Street Surrey BC    V3W 1K5 Canada
About The Training Provider: Serebra Learning Corporation
Serebra Learning Corporation - Serebra Learning Corporation provides technology-based training solutions through a combination of Cortex, its proprietary learning management system (LMS), and a curriculum catalog with over 1, 825 current courseware titles. Founded in 1987 (as FirstClass Systems, with a name change to Serebra in 2001), Serebra has over sixteen years" experience delivering e-learning solutions to both...
Click here for more information or to take this course
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