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Provided by: Wayne C. Parker and Associates Right-On Customer ServiceCustomer Service |
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Training
Provided by Wayne C. Parker and Associates
As our economy diversifies globally, sometimes we can only guess at the competition. One thing that sets businesses, organizations and governmental entities apart is the quality of the customer service they offer. This one-day training experience introduces employees to the fundamentals of customer service and reinforces the concept of "customer delight," even when the customer may be irate or testy.
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Right-On Customer Service
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About The Training Provider: Wayne C. Parker and Associates
Wayne C. Parker and Associates - As a professional workshop/ seminar facilitator and organizational consultant, Wayne Parker has worked with hundreds of individuals and organizations to grow, change and succeed. Wayne's background includes 20 years of experience in training, administration and management. He has trained hundreds of people in the areas of sexual harassment prevention, time management, life/ work balance...
