Strategic Sales Dialogue: Building Trusted Customer Relationships
Customer Relationship Management
Training
Provided by The Bluestar Group LLC
This seminar is based on criteria clients use to determine the value they receive from sales people. Clients value sales people who bring advice, thought leadership, ideas and differentiated value to the table. The Strategic Sales Dialogue Seminar instills a repeatable sales process and builds sales skills for achieving a "trusted advisor" relationship to win, develop and retain business.
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Strategic Sales Dialogue: Building Trusted Customer Relationships
Core Topics:
- "Trusted Advisor" Defined
- Leverage the Value Proposition
- Prepare Strategically for Long-Term Relationships
- A Repeatable, Client-Centered Sales Process
- Five Skills to Build Client Dialogue
- Needs-Based Questioning: Strategies and Skills
- Managing Sales Resistance and Resolving Objections
- Persuasion: Speak from the Client's Perspective
- Close at the Highest Commitment Level
Additional Sales Modules
- Pipeline Management
- Building and Leveraging Referral Sources
- Expanding Relationships
- Cross-Selling the Organization's Full Capabilities
- Managing Sales Time and Energy for High Performance
Who Should Attend?
- Sales Professionals
- Sales Managers
- Sales Executives
- Relationship Managers
- Sales Support
- "Trusted Advisor" Defined
- Leverage the Value Proposition
- Prepare Strategically for Long-Term Relationships
- A Repeatable, Client-Centered Sales Process
- Five Skills to Build Client Dialogue
- Needs-Based Questioning: Strategies and Skills
- Managing Sales Resistance and Resolving Objections
- Persuasion: Speak from the Client's Perspective
- Close at the Highest Commitment Level
Additional Sales Modules
- Pipeline Management
- Building and Leveraging Referral Sources
- Expanding Relationships
- Cross-Selling the Organization's Full Capabilities
- Managing Sales Time and Energy for High Performance
Who Should Attend?
- Sales Professionals
- Sales Managers
- Sales Executives
- Relationship Managers
- Sales Support
About The Training Provider: The Bluestar Group LLC
The Bluestar Group LLC - With over 25 years experience helping corporations increase sales performance, the Bluestar Group LLC specializes in the design and deliver of customized sales, sales management, leadership development and executive coaching training programs for its clients. As a partner, we collaborate with you to ensure the training program reflects your strategic sales goals, business vision, strategies,...
