Telephone Selling
Telephone Techniques
Despite the negative connotation associated with selling over the telephone, the phone continues to be a valuable sales tool, where it is still possible to build relationships and close business.
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Training
Provided by The Bluestar Group LLC
- M asked: When and where is this seminar? What is the cost?
- Y asked: I have a group of people to do sales over the phone, currently we work with home warranty insurance doing HVAC repairs and installation, but we would like to offer those customers maintance service. Is that something that you can help us on the
Telephone Selling
This Sales Training seminar builds skills in maximizing the advantages of the phone, while minimizing its potential pitfalls.
Core Topics:
- Telephone Selling Opportunities
- A Repeatable Inbound or Outbound Process
- Voice Presence Tune-Up
- Focused Questioning and Listening
- Manage Client Objections
- Create Connectivity and Commitment
- Use the Phone to Deepen Relationships and Cross-Sell
Who Should Attend?
- Call Center Executives and Managers
- Call Center Associates
Core Topics:
- Telephone Selling Opportunities
- A Repeatable Inbound or Outbound Process
- Voice Presence Tune-Up
- Focused Questioning and Listening
- Manage Client Objections
- Create Connectivity and Commitment
- Use the Phone to Deepen Relationships and Cross-Sell
Who Should Attend?
- Call Center Executives and Managers
- Call Center Associates
About The Training Provider: The Bluestar Group LLC
The Bluestar Group LLC - With over 25 years experience helping corporations increase sales performance, the Bluestar Group LLC specializes in the design and deliver of customized sales, sales management, leadership development and executive coaching training programs for its clients. As a partner, we collaborate with you to ensure the training program reflects your strategic sales goals, business vision, strategies,...
