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Provided by: The Bluestar Group LLC

Telephone Selling

Telephone Techniques

Training Provided by The Bluestar Group LLC Despite the negative connotation associated with selling over the telephone, the phone continues to be a valuable sales tool, where it is still possible to build relationships and close business.
This is primarily ilt training
workshop / seminarThis is a workshop seminar
group study and discussionThis class may involve group study
instructor led trainingThis class may be available at a classroom in Philadelphia, PA,
Contact The Bluestar Group LLC for more information
Duration:flexible
Training Presented in:English
Telephone Selling This Sales Training seminar builds skills in maximizing the advantages of the phone, while minimizing its potential pitfalls.

Core Topics:
- Telephone Selling Opportunities
- A Repeatable Inbound or Outbound Process
- Voice Presence Tune-Up
- Focused Questioning and Listening
- Manage Client Objections
- Create Connectivity and Commitment
- Use the Phone to Deepen Relationships and Cross-Sell

Who Should Attend?
- Call Center Executives and Managers
- Call Center Associates
About The Training Provider: The Bluestar Group LLC
The Bluestar Group LLC - With over 25 years experience helping corporations increase sales performance, the Bluestar Group LLC specializes in the design and deliver of customized sales, sales management, leadership development and executive coaching training programs for its clients. As a partner, we collaborate with you to ensure the training program reflects your strategic sales goals, business vision, strategies,...
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