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Provided by: Pitman Training Centre London Business English & Office Skills - (Effective Business Communication)The Written Word |
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Training
Provided by Pitman Training Centre London
Our students' favourite course
This exciting self-paced programme will teach you how to communicate effectively in business by letter, email and telephone.
You'll learn principles of grammar, letter layout, how to structure your CV and many other essential skills.
Available at our High Holborn and Notting Hill training centres.
Visit www.holborntraining.co.uk for more information.
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Business English & Office Skills - (Effective Business Communication)
Lesson 1: Become familiar with the course content, know about different sorts of communication, construction of a sentence, sentence structure, subject and verb agreement, correct use of punctuation, know about common errors, including use of the apostrophe. Lesson 2: Use the appropriate tone for a letter, know to use positive words
and phrases, using non-sexist language in writing, avoiding clich s and jargon, know about the plain English Campaign. Lesson 3: Know about the style of writing including short words, sentences and paragraphs, know the correct layout for letters, writing letters from draft through to final copy, know how to proofread effectively, know about proofreading symbols. Lesson 4: Writing a letter of complaint, a letter of apology, a circular letter and a thank you letter. Lesson 5: Be familiar with the format of a curriculum vitae, know how to write a job application letter, learn how to write notes, notices, memos and fax forms, know how to design and about the use of leaflets, learn about envelope sizes and uses of different paper. Lesson 6: Learn about E-mail, learn about net acronyms, netiquette, how to set out a business email and how to format and present web pages. Lesson 7: Know how to communicate effectively on the telephone, about non-verbal communication such as body language and dress, learn about video conferencing and the advantages of personal networking. Lesson 8: Understand how to alleviate fears when doing a presentation, learn how to structure and prepare a presentation, know how to use your voice for effective communication and learn about non-verbal communication in a presentation.
About The Training Provider: Pitman Training Centre London
Pitman Training Centre London - We are Pitman Training London (High Holborn and Notting Hill), silver award winners of the "Best Learning Centre" category in the National IT Training Awards. We're also a Microsoft IT Academy We provide executive pa courses, legal secretarial courses, medical secretary training, secretarial skills, touch typing, shorthand, bookkeeping and Sage courses, payroll training, courses in Word,...
