Audience
This series is intended for messaging support professionals who work in medium-to-large environments (250 to 5 000 seats) with multiple physical locations mixed-client connection protocols and wireless and Internet messaging connectivity.
Objective
Upon completion of this course the student will be able to:
- Identify characteristics of disk systems that can be used by Microsoft Exchange Server 2003 to store data.
- Identify key characteristics of transaction logs.
- Identify features of storage technologies that can be deployed with Microsoft Exchange Server 2003.
- Identify features of various backup strategies.
- Identify key aspects of various backup processes.
- Identify key aspects of backing up Microsoft Exchange Server 2003 clusters.
- Identify monitoring tasks that need to be performed daily.
- Identify key features of the Event Viewer utility.
- Identify key aspects of the Queue Viewer utility.
Topics Include
Unit 1: Administering Data Stores and Storage
- Identify characteristics of disk systems that can be used by Microsoft Exchange Server 2003 to store data.
- Identify key characteristics of transaction logs.
- Identify features of storage technologies that can be deployed with Microsoft Exchange Server 2003.
- Identify advantages of using multiple databases and storage groups.
- Identify steps to create a storage group and add a database to it.
- Identify steps to move transaction logs and databases.
Unit 2: Disaster Recovery
- Identify features of various backup strategies.
- Identify key aspects of various backup processes.
- Identify key aspects of backing up Microsoft Exchange Server 2003 clusters.
- Create a storage group backup.
- Identify guidelines to restore stores.
- Identify key aspects of recovering mailboxes.
- Identify steps to restore mailboxes using the Exmerge.exe utility.
- Identify steps to restore Microsoft Exchange Server 2003 clusters.
- Identify steps to restore a Microsoft Exchange Server 2003 member server.
Unit 3: Monitoring and Troubleshooting
- Identify monitoring tasks that need to be performed daily.
- Identify key features of the Event Viewer utility.
- Identify key aspects of the Queue Viewer utility.
- Identify guidelines for enabling a Microsoft Exchange Server 2003 organization to run smoothly.
- Identify key aspects of the Performance console.
- Identify features of protocol log files.
- Identify key aspects of the HTTP Monitor utility.
- Identify key aspects of managing mailbox limits.
- Identify characteristics of on-demand maintenance tasks.
- Identify key aspects of offline defragmentation.
- Identify aspects of verifying Microsoft Exchange 2003 store integrity.
- Defragment a mailbox store.
- Identify requirements for a successful installation of Microsoft Exchange Server 2003.
- Identify methods used for troubleshooting connectivity problems.
- Identify methods used for troubleshooting migration problems.
- Identify methods used for troubleshooting interoperability problems.
- Identify counters used for diagnosing server health problems.
- Identify methods used for troubleshooting datastorage problems.
- Identify virtual memory counters used for troubleshooting clusters.
- Identify methods used for troubleshooting problems related to public folders.
- Identify methods for troubleshooting virtual servers.
Duration
8 hours
Minimum Requirements
The CDROM version of this course requires:
- At least a 486DX 33Mhz CPU.
- Microsoft Windows 3.1 or higher and a Microsoft compatible mouse.
- At least 8MB RAM.
- At least VGA graphics capability with a minimum 512K video RAM (1MB video RAM recommended).
- At least a double speed CDROM drive.
- An MPC compliant sound card with attached speakers or headphones is recommended (Currently only the CDROM version supports audio).
The network version of this course requires:
- At least a 486DX 33Mhz CPU.
- Microsoft Windows 3.1 or higher and a Microsoft compatible mouse.
- At least 8MB RAM and 22MB available hard disk space or file server space.
- At least VGA graphics capability with a minimum 512K video RAM (1MB video RAM recommended).
Media
CDROM
Serebra Learning Corporation 119 - 7565 132nd Street Surrey BC V3W 1K5 Canada