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Provided by: Serebra Learning Corporation Types of Telephone Systems |
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Training
Provided by Serebra Learning Corporation
This WestNet e-Learning module will focus on the three main types of systems that manage multiple telephone lines: key systems, Central Office Exchange (Centrex), and private branch exchange (PBX). Additionally, we will introduce voice mail systems and automated attendants.
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Types of Telephone Systems
Audience
Topics
Key Systems
Central Office Exchange
Private Branch Exchange
Voice Mail Systems
Systems Installation Considerations
Objectives
Upon completion of this course, the student will be able to:Describe the components of a key system Describe the type of business that would most benefit from a key system Explain the limitations of key systems Describe how the Centrex service works Explain the types of businesses that would most benefit from Centrex Name the main reasons for choosing Centrex over a PBX Describe the main components of a PBX Explain how a call is made through a PBX Define Direct Inward Dialing (DID) Name and describe briefly key PBX functions Name and describe briefly common auxiliary PBX equipment Describe how signaling is carried between the voice mail system and the PBX Explain voice mail system key design factors Describe key components of Unified Messaging systems Explain voice mail system security issues Describe general Alternating Current (AC) and Direct Current(DC) p
About The Training Provider: Serebra Learning Corporation
Serebra Learning Corporation - Serebra Learning Corporation provides technology-based training solutions through a combination of Cortex, its proprietary learning management system (LMS), and a curriculum catalog with over 1, 825 current courseware titles. Founded in 1987 (as FirstClass Systems, with a name change to Serebra in 2001), Serebra has over sixteen years" experience delivering e-learning solutions to both...
