Computer Telephony Integration Implementation

Serebra Learning Corporation
This WestNet e-Learning module introduces the systems approach, and then works through the five key steps of a technology implementation.
This is primarily online training
on-line e-learning cbt (computer based)This is an online eLearning or CBT training program
Training Presented in:English
Training Provided by Serebra Learning Corporation
Computer Telephony Integration Implementation
Audience
Topics

The Systems Approach

Project Definition

Procurement

Pilot, Rollout, and Production

Objectives
Upon completion of this course, the student will be able to:
  • Discuss why project management is necessary in technical implementation projects
  • Explain why a detailed project definition is important to a project s success
  • Describe the role of a Project Manager
  • About The Training Provider: Serebra Learning Corporation
    Serebra Learning Corporation - Serebra Learning Corporation provides technology-based training solutions through a combination of Cortex, its proprietary learning management system (LMS), and a curriculum catalog with over 1, 825 current courseware titles. Founded in 1987 (as FirstClass Systems, with a name change to Serebra in 2001), Serebra has over sixteen years" experience delivering e-learning solutions to both...
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