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Provided by: Serebra Learning Corporation Diversity - Managing Diversity in the Workplace |
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Training
Provided by Serebra Learning Corporation
Employees will learn what diversity is and how it influences their relationships with others. They learn to differentiate between-and overcome-stereotyping prejudice and discrimination. They acquire the communication skills they need to build on the advantages that a diverse workplace offers.
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Diversity - Managing Diversity in the Workplace
Audience
This course applies to all individuals in an organization.
Objective
Upon completion of this course the student will be able to:
- Define the many facets of diversity and explore how they can benefit individuals and organizations.
- Using the iceberg model as a metaphor for understanding surface and hidden aspects of culture work towards understanding your own culture and variances in other cultures.
- Facilitate communication on a deeper level by communicating across cultures and promoting inclusion.
- Define diversity and its different facets.
- Interpret words associated with diversity.
- Describe how diversity benefits the organization.
- Explain how diversity benefits you.
- Describe the iceberg model.
- Explore one?s own perspectives and pre-judgments.
- Consider the impact of your pre-judgments
- Communicate to discover hidden value and build rapport.
- Discover the rewards of inclusion.
- Practice D.I.V.E.R.S.E. actions.
Topics Include
Unit 1: The Fundamentals of Diversity
Unit 2: Understanding Culture
Unit 3: Communicating on a Deeper Level
Duration
2 Hours
Minimum Requirements
(Currently no course requirements information)
Media
CDROM
Serebra Learning Corporation 119 - 7565 132nd Street Surrey BC V3W 1K5 Canada
About The Training Provider: Serebra Learning Corporation
Serebra Learning Corporation - Serebra Learning Corporation provides technology-based training solutions through a combination of Cortex, its proprietary learning management system (LMS), and a curriculum catalog with over 1,825 current courseware titles. Founded in 1987 (as FirstClass Systems, with a name change to Serebra in 2001), Serebra has over sixteen years" experience delivering e-learning solutions to both...
