Training
Provided by Leisure Time Properties
Providing
Ultimate Customer
ServiceFor Supervisors,
Managers and
Team Leaders
Providing ultimate customer service is not something that you just know. Ultimate customer service comes from knowledge and the knowledge to reproduce it.Many leaders have great customer service skills; however, they do not know how to pass this on to their staff and how to get their staff to give the same service. You will learn:
How to determine who your customers are and how it relates to the service you give
How to determine who your competition is
The importance and the correct way to handle customer complaints
Training your team to handle customers with skill and tact
How to keep your customers coming back to you
This seminar is hosted by leaders in the customer service industry who not only have the education to help you succeed, they also have been through trenches and know what it is like to work with customer of all walks of life.Many companies feel that excellent customer service is something that is already part of your character. We believe the desire to make people happy is part of your character. You develop the skills by attending knowledgeable seminars that increase your sales and your employee retention!!
Join us in helping to make your business a success!
| This is primarily ilt training |  | This class may be available at a classroom in Hope Mills, NC,
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 | Contact Leisure Time Properties for more information |
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| Course Level: | intermediate | | Duration: | 4 hours | | Training Presented in: | English |
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