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Implementing and Managing Microsoft Exchange 2000

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Training Provided by American IT

The goal of this course is to teach students the knowledge and skills necessary to install configure and administer Microsoft Exchange 2000. This course also provides prerequisite knowledge and skills required for Course 1573 Designing Microsoft Exchange 2000 for the Enterprise and Course 2355 Upgrading Microsoft Exchange Server 5.5 to Microsoft Exchange 2000.


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Duration:flexible
Training Presented in:English
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Implementing and Managing Microsoft Exchange 2000

Program Outline



Module 1: Introduction to Microsoft Exchange 2000

Take a closer look: Download Sample Module 1 (Portable Document Format 1.62 MB).

Topics:

Exchange 2000 Product Offerings
Integration with Windows 2000
Administrative Capabilities
Message Routing Capabilities
User Capabilities
Developer Capabilities

Skills:

After completing this module students will be able to:

  • Define and describe the basic features components products and functions of Exchange 2000 and messaging platforms in general.

  • Describe the Exchange 2000 features.

  • Describe how Exchange 2000 is integrated with Windows 2000.


    Module 2: Installing Microsoft Exchange 2000

    Topics:

    Exchange and Windows 2000
    Preparing to Install Exchange 2000
    Installing Exchange 2000
    Default File Locations and Share-Point Permissions
    Troubleshooting Installation Options

    Labs:

    Lab A: Installing Microsoft Exchange 2000

    Skills:

    After completing this module students will be able to:

  • Describe the prerequisite steps for an Exchange 2000 installation.

  • Prepare for installing Exchange 2000.

  • Install Exchange 2000.

  • Perform special Exchange 2000 installations.

  • Identify post-installation issues.


    Module 3: Administering Microsoft Exchange 2000

    Topics:

    Introduction to Administrative Utilities
    Introduction to Exchange System Manager
    Managing Administrative Security
    Creating and Configuring Administrative Groups
    Using Exchange 2000 System Policies
    Administering Exchange 2000 Address Lists

    Labs:

    Lab A: Creating a Mail-enabled User Account
    Lab B: Setting Security on Administrative Groups
    Lab C: Managing an Address List in Exchange 2000

    Skills:

    After completing this module students will be able to:

  • List and describe the main components of Exchange System Manager that are used for administering Exchange 2000.

  • Manage administrative security for Exchange 2000.

  • Create and configure administrative groups.

  • Use Exchange 2000 system policies to administer Exchange 2000.

  • Administer Exchange 2000 address lists.


    Module 4: Creating and Managing Storage Groups and Stores

    Topics:

    Storage Groups
    ESE Features of Exchange 2000
    Creating Storage Groups
    Creating Stores
    Managing Storage Groups and Stores

    Labs:

    Lab A: Creating Storage Groups and Multiple Exchange 2000 Databases
    Lab B: Building a Full-Text Index

    Skills:

    After completing this module students will be able to:

  • Create and manage storage groups and stores.

  • Describe the ESE features in Exchange 2000.

  • Commit data to a database.

  • Index contents of databases.

  • Describe search architecture.

  • Administer full-text indexing.

  • Troubleshoot full-text indexing.


    Module 5: Creating and Managing Recipient Objects

    Topics:

    Creating Recipient Objects
    Configuring Recipient Objects
    Managing Recipient Objects
    Making Bulk Changes to the Directory
    Configuring Policies

    Labs:

    Lab A: Managing Exchange 2000 Recipient Objects
    Lab B: Creating a Recipient Policy
    Lab C: Creating and Applying a Mailbox Store Policy

    Skills:

    After completing this module students will be able to:

  • Create recipient objects including mailbox-enabled users and mail-enabled users contacts and groups.

  • Configure users groups and contacts.

  • Manage recipient objects by creating additional e-mail addresses by applying rights and permissions and by moving mailboxes between databases or servers.

  • Make bulk changes to the directory by importing and exporting Active Directory information.

  • Configure recipient policies and mailbox store policies.


    Module 6: Creating and Managing Public Folders

    Take a closer look: Download Sample Module 6 (Portable Document Format 1.05 MB).

    Topics:

    Introduction to Public Folders
    Configuring Public Folder Permissions
    Managing Public Folder Replication
    Replicating Public Folders
    Setting Public Store Policies

    Labs:

    Lab A: Creating and Configuring Public Folders
    Lab B: Replicating Public Folder Data
    Lab C: Creating and Using Public Folder Trees

    Skills:

    After completing this module students will be able to:

  • Configure public folder permissions for the parent folder and describe how permissions are propagated to subfolders.

  • Create and monitor a public folder replica and enable a public folder referral.

  • Use message state information to determine whether a public folder is synchronized to identify information stores maintaining replicas and to resolve content conflicts.

  • Apply public store policies to the information store and explain conditions under which multiple policies can be applied.


    Module 7: SMTP in Microsoft Exchange 2000

    Topics:

    Introduction to SMTP
    Configuring multiple SMTP Domain Names
    Configuring an SMTP virtual server
    Configuring an SMTP connector
    Troubleshooting SMTP connectivity

    Labs:

    Lab A: Securing an SMTP Virtual Server
    Lab B: Creating SMTP Connectors

    Skills:

    After completing this module students will be able to:

  • Describe the role of SMTP Extension to SMTP (ESMTP) and DNS in Exchange 2000.

  • Configure multiple SMTP domain names.

  • Configure an SMTP virtual server.

  • Configure an SMTP connector.

  • Choose the tools for troubleshooting SMTP connectivity.


    Module 8: Message Routing in Microsoft Exchange 2000

    Topics:

    Message Routing and Routing Groups
    Connecting Routing Groups
    Determining Link Status
    Routing Messages

    Labs:

    Lab A: Creating Routing Groups and Routing Group Connectors

    Skills:

    After completing this module students will be able to:

  • Define message routing and routing groups create routing groups explain how message transfer works between servers running Exchange 2000 installed in the same routing group and installed in different routing groups and compare how routing groups work in mixed and native mode.

  • Describe each of the connectors you can use to connect routing groups including the routing group connnector SMTP connector and the X.400 connector.

  • Describe how Exchange uses the link state table and the link state algorithm to determine link status.

  • Outline how Exchange 2000 selects a message route how Exchange routes messages between multiple routing groups and how Exchange routes messages outside of an Exchange 2000 organization.


    Module 9: Message Flow in Microsoft Exchange 2000

    Topics:

    Message Flow Architecture
    Working with Failed Links
    Message Tracking

    Labs:

    Lab A: Analyzing Message Flow in Exchange 2000

    Skills:

    After completing this module students will be able to:

  • Describe the message flow architecture in Exchange 2000.

  • Describe how Exchange 2000 handles failed links including recovering a link and rerouting messages.

  • Enable message tracking as well as subject logging and explain how to use tracking to troubleshoot message delivery.


    Module 10: Configuring Internet Protocols

    Topics:

    IIS Integration with Exchange 2000
    Examining Client Connectivity and Security
    Kerberos Authentication
    Front-End/Back-End Server Configuration and Security
    Configuring NNTP Services
    Troubleshooting Client Connectivity by Using Telnet

    Labs:

    Lab A: Creating and Configuring an IMAP4 Virtual Server

    Skills:

    After completing this module students will be able to:

  • Describe the functionality that is provided by the integration of IIS with Exchange 2000.

  • Describe the message transfer process and the security options for Internet clients using IMAP4 and POP3. In addition describe how Lightweight Directory Access Protocol (LDAP) is used in the message transfer process.

  • Describe the Kerberos protocol version 5 authentication process.

  • Explain the authentication process and the different firewall configuration options when using front-end/back-end servers.

  • Configure a NNTP virtual server create and store newsgroups and create newsfeeds.

  • Troubleshoot client connectivity using by Telnet.


    Module 11: Accessing Microsoft Exchange 2000 with Outlook Web Access

    Topics:

    Examining Outlook Web Access Components and Process
    Configuring an HTTP Virtual Server
    Securing Outlook Web Access Communication

    Labs:

    Lab A: Sending E-mail Messages by Using Outlook Web Access
    Lab B: Configuring an HTTP Front-end Server

    Skills:

    After completing this module students will be able to:

  • Describe the benefits of Outlook Web access the capabilities that Web Distributed Authoring and Versioning (WebDAV) provide to Outlook Web Access users and the clients that are supported by Outlook Web Access.

  • Explain the function of each component used by Outlook Web Access to process a client request in a single server environment and front-end/back-end environment.

  • Create and configure an HTTP virtual server.

  • Describe the authentication and encryption methods available when using Outlook Web Access with a single server configuration and a back-end/front-end server configuration.


    Module 12: Configuring Instant Messaging

    Topics:

    Introduction to Instant Messaging
    Basics of Instant Messaging
    Instant Messaging Terminology
    Instant Messaging Components
    Installing and Configuring Instant Messaging
    Instant Messaging Operations and Considerations
    Best Practices

    Labs:

    Lab A: Configuring and Using Exchange 2000 Instant Messaging

    Skills:

    After completing this module students will be able to:

  • Describe how Instant Messaging works and how it is configured.

  • Identify and describe the components of Instant Messaging.

  • Install and configure Instant Messaging server components and Instant Messaging clients.

  • Describe the Instant Messaging process and identify security considerations.

  • Identify best practices for working with Instant Messaging.


    Module 13: Implementing Microsoft Exchange 2000 Conferencing Server

    Topics:

    Capabilities of Exchange 2000 Conferencing Server
    Architecture of Exchange 2000 Conferencing Server
    Components and Technologies of Exchange 2000 Conferencing Server
    Windows 2000 Dependencies
    Configuring Exchange 2000 Conferencing Server

    Labs:

    Lab A: Installing Configuring and Using Exchange 2000 Conferencing Server (optional)

    Skills:

    After completing this module students will be able to:

  • Describe the capabilities of Exchange 2000 Conferencing Server.

  • Outline the server-side components and services that work together to provide conferencing functionality.

  • Explain the components and technologies that Exchange 2000 Conferencing Server provides.

  • Outline the Windows 2000 components and services on which Exchange 2000 Conferencing Server depends.

  • Describe how to configure and use Exchange 2000 Conferencing Server.


    Module 14: Monitoring Microsoft Exchange 2000

    Topics:

    Tools for Monitoring Exchange 2000
    Monitoring Exchange 2000 by Using The Performance Console
    Monitoring Exchange 2000 by Using Monitoring And Status
    Logging and Viewing Diagnostic Data

    Labs:

    Lab A: Monitoring Exchange 2000

    Skills:

    After completing this module students will be able to:

  • Describe the tools that you use to monitor the performance of a computer running Exchange 2000.

  • Identify resource bottlenecks by monitoring Exchange 2000 and Windows 2000 performance objects and counters using Performance Logs and Alerts and System Monitor.

  • Monitor services and resources create notifications and view server and connector status by using Monitoring and Status.

  • Assess system efficiency by configuring diagnostic logging on components and using Event Viewer to view the log files.


    Module 15: Disaster Recovery in Microsoft Exchange 2000

    Topics:

    Introduction to Disaster Recovery in Exchange 2000
    Backing Up Exchange 2000 by Using the Windows 2000 Backup Utility
    Restoring Exchange 2000
    Creating a Disaster Recovery Plan

    Labs:

    Lab A: Backing up and Restoring Exchange 2000 Stores
    Lab B: Recovering Exchange 2000 Mailboxes and Messages

    Skills:

    After completing this module students will be able to:

  • Describe the dependencies between Active Directory and Exchange 2000 and explain the database technology that Exchange 2000 uses.

  • Back up Exchange 2000 by using the Microsoft Windows 2000 Backup utility.

  • Restore Exchange 2000.

  • Create a disaster recovery plan.


    Module 16: The Microsoft Exchange 2000 Challenge

    Topics:

    The Exchange 2000 Challenge is an activity used to review the entire course and inspire classroom discussions.

    Related Exams

    This course will help the student prepare for the following Microsoft Certified Professional exam:

  • Exam 70-224 Installing Configuring and Administering Microsoft Exchange 2000 Server


    Student Pre-Requisites

    Before attending this course students must have:

  • A working knowledge of Microsoft Windows 2000.

  • Completed Course 1560 Updating Support Skills from Windows NT 4.0 to Windows 2000 or Course 2154 Implementing and Administering Microsoft Windows 2000 Directory Services or equivalent working knowledge.

  • Working knowledge of Networking including Transmission Control Protocol/Internet Protocol (TCP/IP) Domain Name System (DNS) and Internet Information Services (IIS).

  • Working knowledge of Internet protocols including Post Office Protocol version 3 (POP3) or Internet Message Access Protocol version 4 (IMAP4) SMTP Hypertext Transfer Protocol (HTTP) and Network News Transfer Protocol (NNTP).

    Knowledge of Exchange Server 5.5 is beneficial but not essential.


    Student Materials

    The student kit includes a comprehensive workbook and other necessary materials for this class.

    The following software is provided for use in the classroom:

  • Microsoft Exchange 2000 Server Evaluation Edition

  • Microsoft Exchange 2000 Conferencing Server Evaluation Edition

  • Microsoft Outlook 2000 Evaluation Edition

  • Microsoft Windows 2000 Advanced Server


    Program Goals

    At the end of the course students will be able to:

  • Install Exchange 2000.

  • Create and manage Storage Groups Mailbox Stores and Public Folder Stores.

  • Create and manage public folders users contacts and distribution lists.

  • Configure full-text indexing.

  • Create and apply mailbox store and public folder store Policies.

  • Create a Simple Mail Transfer Protocol (SMTP) Connector to the Internet.

  • Create and connect Exchange Routing Groups.

  • Configure Microsoft Outlook Web Access.

  • Install and configure Instant Messaging.

  • Implement and configure Exchange 2000 Conferencing Server.

  • Monitor and tune Exchange 2000 performance.

  • Backup Exchange 2000 data and restore Exchange 2000 after a disaster.


    • About The Training Provider: American IT
    American IT - American IT represents a select group of IT Training partners located throughout the United States.  These partners are all, at a minimum,  Microsoft Certified Partners for Learning Solutions, however many of our partners have achieved Microsoft Gold Certified Partner status, distinguishing themselves as one of the premier IT solutions providers in the industry. Our commitment, to our...
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