|
Training Classes
| Learning and Development Resources
| Training Directory
| New Training Programs
| New Training Providers
| Site Map
| Promote Training
|
Training Keywords
|
| Training Providers
| Regions
| Training Search
| Advertise Training Programs
| Login
|
||||||||||||||||||||||
Provided by: LJL Seminars (tm)
Handling Customer ComplaintsClick here for more information or to take this course
Training Provided by LJL Seminars (tm)This two-day comprehensive customer service training program focuses on handling customer complaints. During this workshop we will cover everything from understanding what customer service really is to learning how to handle complaints effectively.DESIGNED FOR: Executives Managers Sales People Customer Service Representatives Anyone in a customer focused position Training Avaliability and Delivery
Related Keywords: handling complaints Training Program DetailsHandling Customer Complaints
This two-day comprehensive customer service training program focuses on handling customer complaints. During this workshop we will cover everything from understanding what customer service really is to learning how to handle complaints effectively. DESIGNED FOR: Executives Managers Sales People Customer Service Representatives Anyone in a customer focused position OBJECTIVES: The objective of this customer service program is to provide each participant with a comprehensive understanding how to handle customer complaints and provide better customer service. TYPICAL AGENDA: What is Customer Service Use of Language Your customer Service Attitude How to Handle Complaints The Customer - Business Relationship How to achieve Customer Satisfaction Customer Service Teamwork About LJL Seminars (tm) - Training Provider
LJL Seminars (tm) - Lenny Laskowski, President, is an international professional speaker and author of the National Best Selling book, "10 Days to More Confident Public Speaking" (Warner Books)
Lenny works with individuals to improve their speaking & communication skills & organizations to improve their staff's communication skills so they can be successful. Through his unique professional coaching style and his...
More Training from LJL Seminars (tm)
Click here for more information or to take this course | ||||||||||||||||||||||
|
| ||||||||||||||||||||||
| Training Directory | New Training Programs | New Training Providers | Search | Site Map | Promote Training | Login | Links | ||
|
| ||
| Training-Classes.com by Skillbox® 05/13/08 Copyright 1998-2008 skillbox, inc. All rights reserved |
 |
|