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Provided by: LJL Seminars (tm)
Customer Service & The Use of EmailClick here for more information or to take this course
Training Provided by LJL Seminars (tm)This is our one-day customer service training program which focuses on customer service and the use of Email. During this workshop we will cover how to deal with customers using email.DESIGNED FOR: Executives Managers Sales People Customer Service Representatives Anyone in a customer focused position Training Avaliability and Delivery
Related Keywords: customer service use of email Training Program DetailsCustomer Service Training
& The Use of Email This is our one-day customer service training program which focuses on customer service and the use of Email. During this workshop we will cover how to deal with customers using email. DESIGNED FOR: Executives Managers Sales People Customer Service Representatives Anyone in a customer focused position OBJECTIVES: The objective of this customer service program is to provide each participant with a comprehensive understanding about customer service and what it takes to provide the best customer service by email. TYPICAL AGENDA: What is Customer Service Understanding Customer Expectations The Art of Asking Questions Your Customer Service Attitude How to achieve Customer Satisfaction Effective email customer service Email Etiquette About LJL Seminars (tm) - Training Provider
LJL Seminars (tm) - Lenny Laskowski, President, is an international professional speaker and author of the National Best Selling book, "10 Days to More Confident Public Speaking" (Warner Books)
Lenny works with individuals to improve their speaking & communication skills & organizations to improve their staff's communication skills so they can be successful. Through his unique professional coaching style and his...
More Training from LJL Seminars (tm)
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