Troubleshooting PC-related Problems

Training Provided by Teach Me IT The Troubleshooting PC-related Problems WBT is the last course in the A+ 2003 Certification curriculum and caters to the A+ Core Service Technician Examination. This course is designed to acquaint users with the basic knowledge of troubleshooting techniques while working with a PC. This course identifies certain hardware and software problems and provides troubleshooting techniques to resolve them. The problems discussed in this course relate to BIOS, file system, memory, hardware conflicts, viruses, adapter cards, keyboards, mouse, disk drives, printers, and modems. After completing this course, the student will be able to:

identify the four types of diagnostic software
identify the types of problems related to the BIOS
troubleshoot problems related to file system
take steps to prevent a system from crashing
resolve memory and hardware conflicts
resolve other Windows 98/2000/XP conflicts
resolve virus problems on Windows 98/2000
troubleshoot problems related to ports
troubleshoot problems related to power supply
troubleshoot problems related to a display card
troubleshoot problems related to a sound card
troubleshoot problems related to a Network Interface Card
troubleshoot problems related to a keyboard
troubleshoot problems related to a mouse
troubleshoot problems related to floppy drives
troubleshoot problems related to hard disk drives
troubleshoot problems related to tape drives
troubleshoot problems related to CD-ROM drives
troubleshoot printer problems
troubleshoot modem problems

Troubleshooting PC-related Problems

Other Courses in the Curriculum  PC Basics  Installing and Configuring a PC  Operating Systems  Preventive Maintenance of a PC Course Name Troubleshooting PC-related Problems Audience This course is designed for PC service engineers and general users who want to familiarize themselves with basic knowledge of troubleshooting hardware and software problems of a PC.  Course Requirements You need Microsoft Internet Explorer 5.0 or above OR Netscape Navigator/Communicator 4.78 or above. Plug-in Requirements ØMacromedia Shockwave plug-in for Windows for IE/NN ØMacromedia Flash plug-in for Windows for IE/NN Note: Macromedia Flash plug-in comes built in with IE 5.5 and above and NN 6.x. To download the plug-ins, click on the relevant icon below.   Pre-requisites Users should be familiar with the basic concepts of a PC. Additionally, users should be able to identify different hardware components.  Course Duration 4.1  hours Course Objectives The Troubleshooting PC-related Problems WBT is the last course in the A+ 2003 Certification curriculum and caters to the A+ Core Service Technician Examination. This course is designed to acquaint users with the basic knowledge of troubleshooting techniques while working with a PC. This course identifies certain hardware and software problems and provides troubleshooting techniques to resolve them. The problems discussed in this course relate to BIOS, file system, memory, hardware conflicts, viruses, adapter cards, keyboards, mouse, disk drives, printers, and modems. After completing this course, the student will be able to: identify the four types of diagnostic software identify the types of problems related to the BIOS troubleshoot problems related to file system take steps to prevent a system from crashing resolve memory and hardware conflicts resolve other Windows 98/2000/XP conflicts resolve virus problems on Windows 98/2000 troubleshoot problems related to ports troubleshoot problems related to power supply troubleshoot problems related to a display card troubleshoot problems related to a sound card troubleshoot problems related to a Network Interface Card troubleshoot problems related to a keyboard troubleshoot problems related to a mouse troubleshoot problems related to floppy drives troubleshoot problems related to hard disk drives troubleshoot problems related to tape drives troubleshoot problems related to CD-ROM drives troubleshoot printer problems troubleshoot modem problems   Course Outline Hardware and Software Problems Troubleshooting using Diagnostic Software Troubleshooting File System Troubleshooting Windows Problems Troubleshooting Port and Power Supply related problems Quiz System Cards and Input Devices Troubleshooting Display and Sound Troubleshooting Input Devices Quiz Other Devices Troubleshooting Storage Media Troubleshoot Problems Related to CD Drives and Tape Drives Troubleshooting Printers and Modems Quiz

About The Training Provider: Teach Me IT

More A+ 2003 Certification Training from Teach Me IT

• Installing and Configuring a PC
• Operating Systems
• PC Basics
• Preventive Maintenance of a PC