Problem-Solving Mindset

      Based on interviews with subject-matter-experts within your company the classes are customized to fit your company's culture and operational requirements.......
 

Whether you are a small manufacturer struggling with increased offshore
competition,  a high-volume manufacturer implementing a “lean manufacturing”
program within your state-of-the-art manufacturing facility or a pharmaceutical
manufacturer negotiating with the government over the patent life of your
product.... your employees in Sales, Marketing, Manufacturing, Materials,
Purchasing, Engineering, Finance, R&D and Operations can now learn to
acquire a critically acclaimed “Problem-Solving Mindset” necessary to
challenge the status quo and proactively explore for improved ways to conduct
your business negotiations, resolve conflicts, retain and disseminate knowledge,
encourage risk-taking and achieve more creative solutions when confronted
with problems/opportunities. 

The objectives of this Workshop are to first, build practical knowledge of what
are key strategic topics  in today’s highly competitive business environment.
Current discussion topics in the workshop include: 
 

      Relationship Building Negotiations

      Management of  Interpersonal Dialogue

      Conducting Lessons Learned Reviews

      Networking/Benchmarking for Creative Solutions

 The second objective is to gain interactive problem-solving experience using
these relevant topics. This  allows the participant to adapt the “problem-solving-
process” to their unique culture and organizational  objectives.
 

 Note: In order to meet this objective I will spend a minimum of 2-4  hours of
           interviewing time with those within your company that can provide
           additional insight into the objectives and culture of your company. 

Schedule
The workshop is optimally delivered in a series of four 3- hour sessions over a
two to four week span. (flexibility to adjust to your schedule) 
 

Learning Methodology
This blended approach of instruction includes:

• Video
• Lecture
• Role Plays
• Cases/Exercises
• Internet Research
   

Pre-Work and Homework
Approximately four (4) hours of pre-work and three (3) hours per week of outside
assignments are required of each participant.  
 

Lessons Learned
At the end of this workshop series participants will understand how to effectively
use the Problem-Solving Process to: 
 

• Understand the importance of “managing interpersonal dialogue” in
  preserving long-term relationships  with customers/suppliers, and to
  mitigating the extent of interpersonal conflict situations within your own
  company.
   
• Benchmark your company performance metrics against “best-in-class”
  within your industry.
   
• Be a contributor of creative solutions during company problem-solving
  sessions with their subject-matter-expertise and problem-solving mindset.
   
• Conduct formal lessons learned after projects and negotiations leading to
  continuous improvement and a capturing of knowledge within the
  organization.
   
• Help consolidate and centralize negotiations process within your company
  for those decisions requiring coordination with other functional areas of
  company.

Sustaining the Momentum
A no-charge in-house (preferred) or Web Conference follow-up session to discuss
any obstacles to use of this new Problem Solving Mindset and to share Lessons
Learned experiences is scheduled approximately six weeks after completion of
workshop series. 

Dedicated WebSite
A dedicated password-protected WEBSITE (below) is provided for your
participants so they can access workshop schedule, submit questions on-line, and
download weekly workshop slides and management articles.

Workshop Pricing
The 12-hour workshop will be very competitively priced due to our low
overhead burden. Includes delivery, interviews, customization of exercises,
handout material, dedicated website and follow-up session. Maximum capacity
for workshop is 30 participants.

Travel, if required, will be billed at cost for airlines, hotel and meals. Intent
is to schedule client workshops in blocks of travel time so that travel expenses
can be spread out over multiple clients.

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