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Provided by: Training Link Education S.E.A Certificate in Sales AdvisorBuilding Relationships |
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Training
Provided by Training Link Education S.E.A
Aim:
The aim of the course is to provide newly appointed sales staff [or people seeking to enter a sales environment] with a range of skills to enhance their job performance.
Target Audience:
This programme is designed for people entering, or recently entered a direct selling environment either telephone or face to face.
Related Awards, Degrees or Certifications: ASET
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Certificate in Sales Advisor
Content:
The course is divided up into six modules, as follows:
Module 1: Building Competence
Knowing the product s
Knowing the customers
Knowing the employer
Knowing the competition
Module 2: Building Relationships
Welcoming the customer
Showing interest in the customer s needs
Following through commitments made to customers
Being realistic and consistent
Behaving flexibly
Module 3: Selling to Customers
Knowing your targets
Establishing and satisfying customer needs
Handling objections
Closing the sale
Module 4A: Telephone Skills
Conducting yourself effectively on the phone
OR
Module 4b: Face to Face Contact Skills
Presenting yourself effectively in face to face situations
Module 5: Work organisation
Planning your work
Setting targets
Planning sales activity
Keeping people informed
Controlling your time
Module 6: Self-development and self-motivation
Developing yourself
Being positive
Making improvement suggestions
Working as part of a team
Award: ASET (United Kingdom)
The course is divided up into six modules, as follows:
Module 1: Building Competence
Knowing the product s
Knowing the customers
Knowing the employer
Knowing the competition
Module 2: Building Relationships
Welcoming the customer
Showing interest in the customer s needs
Following through commitments made to customers
Being realistic and consistent
Behaving flexibly
Module 3: Selling to Customers
Knowing your targets
Establishing and satisfying customer needs
Handling objections
Closing the sale
Module 4A: Telephone Skills
Conducting yourself effectively on the phone
OR
Module 4b: Face to Face Contact Skills
Presenting yourself effectively in face to face situations
Module 5: Work organisation
Planning your work
Setting targets
Planning sales activity
Keeping people informed
Controlling your time
Module 6: Self-development and self-motivation
Developing yourself
Being positive
Making improvement suggestions
Working as part of a team
Award: ASET (United Kingdom)
About The Training Provider: Training Link Education S.E.A
Training Link Education S.E.A - We are a leading distance education provider of accredited distance learning / correspondence courses (home study), each providing you with a recognised award or qualification. Our passion is to assist those who lack the accessibility to quality and affordable education. Regardless of your nationality, race or background, we have put in place a Quality Student Policy that provides all students...
