Forming Business Relationships
Building Relationships
Overview
Studies indicate that only 25% of the population has the same type of personality as yours. You struggle to get along with the other 75%. Learn how to do more than just get along with all of your customers: learn how to work with them so they consider you a true partner.
More and more, relationships are becoming the difference in sales. People buy from people. Be the person with whom your customer wants a long-term business relationship.
|
|
||||||||||||||
- T asked: I need more information about this class. When is it held? How much does it cost? Etc.
- D asked: Need info and pricing on a one day or less class on Social styles, location would be in El Segundo, CA. Nationwide team lead meeting is going to be held there and instructor lead training being requested for this high speed team of Executive IT Support Team leads.
Performance Outcomes
As a result of participating in Forming Business Relationships, you should be able:
- Identify factors that influence business relationships.
- Implement techniques for communicating value, competence, trust.
- Demonstrate propriety and versatility in business relationships by recognizing social styles and flexing your style to accommodate others styles.
- Use these techniques to achieve your Personal Breakthrough Opportunity.
Activities and Materials
Activities include defining the basis of a business relationship, Social Style Inventory (self-assessment), Social Styles Worksheet, applying social styles to the selling process, and preparing to apply skills to your Personal Breakthrough Opportunity.
Materials include a PowerPoint facilitator guide, PowerPoint slide presentation, PowerPoint participant guide, and PowerPoint job aids.
