Forming Business Relationships

Overview
Studies indicate that only 25% of the population has the same type of personality as yours. You struggle to get along with the other 75%. Learn how to do more than just get along with all of your customers: learn how to work with them so they consider you a true partner.

More and more, relationships are becoming the difference in sales. People buy from people. Be the person with whom your customer wants a long-term business relationship.

This is primarily ilt training This may be appropriate for train the trainer situations Courseware may be available for purchase This class may be available at a classroom in Merrimack, NH, Contact Entelechy, Inc. for more information

Course Level: intermediate Duration: 4 hours Training Presented in: English

Performance Outcomes
As a result of participating in Forming Business Relationships, you should be able:

• Identify factors that influence business relationships.
  
  
• Implement techniques for communicating value, competence, trust.
  
  
• Demonstrate propriety and versatility in business relationships by recognizing social styles and flexing your style to accommodate others styles.
  
  
• Use these techniques to achieve your Personal Breakthrough Opportunity.

Activities and Materials
Activities include defining the basis of a business relationship, Social Style Inventory (self-assessment), Social Styles Worksheet, applying social styles to the selling process, and preparing to apply skills to your Personal Breakthrough Opportunity.

Materials include a PowerPoint facilitator guide, PowerPoint slide presentation, PowerPoint participant guide, and PowerPoint job aids.

• Collaborative Negotiations
• Motivating for Sales Performance
• Planning for Success
• Positioning the Value and Closing
• Renewing the Relationship
• Searching for Opportunities
• Team Selling