Recognizing Value

Overview
What s important to you? Do you value the products and services that your company offers? Do you think that your attitude impacts what customers think of your company, its products, and its services? The answers are YES, YES, YES!!!

This module helps you develop a perspective on value that will enable you to positively position your company s products and services to meet your customers needs.

This is primarily ilt training This may be appropriate for train the trainer situations Courseware may be available for purchase This class may be available at a classroom in Merrimack, NH, Contact Entelechy, Inc. for more information

Duration: 3 hours Training Presented in: English

Performance Outcomes
As a result of participating in Recognizing Value, you should be able to increase your comfort level when positioning products by improving your ability to recognize the value of your company's products. Specifically, you should be able to:

• Articulate the value offered by your company's products.
  
  
• Recognize that people perceive value differently.
  
  
• Differentiate your company from the competition to be able to advantageously position our products and services.

Activities
Activities include What Has the Most and Least Value for You?, What Would You Do?, Who is Our Competition?, What Value Are Our Competitors Perceived as Having?, and What are Your Company s Differentiators?

• Balancing Business and Customer Needs
• Closing the Sale
• Communicating Effectively
• Developing a Campaign Strategy
• Enhancing Customer Courtesy Skills
• Exploring Social Styles and Motivators
• Focusing on the Customer
• Handling Challenging Situations
• Impacting the Customer Experience
• Improving Personal Effectiveness
• Integrating the Skills
• Leadership Support
• Listening and Questioning
• Managing Sales Objections
• Positioning the Sale
• Providing Products to Customers
• Transitioning to Sales
• You REALLY are The One at Your Company