Integrating the Skills
Customer Service
Training
Provided by Entelechy, Inc.
Integrating the Skills
Overview
Want to tie it all together? This is the module that puts a ribbon on the package of skills you ve acquired throughout HPCS and ties them all together.
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Integrating the Skills
Performance Outcomes
As a result of participating in Integrating the Skills, you should have confidence and tools to handle ANY sales call! Specifically, you should be able to:
- Apply all the key skills learned in the High Performance Customer Service training program.
- Turn common errors into positive practices.
- Integrate the skills learned in High Performance Customer Service, using role plays and coaching and real life scenarios.
Activities
Activities include review and interactive discussion of key selling skills, demonstration of key selling skills AND coaching practice.
About The Training Provider: Entelechy, Inc.
Entelechy, Inc. - Check us out at www.unlockit.com. Entelechy, "unlocking potential".
Entelechy was formed for the express purpose of IMPACTING YOUR BUSINESS. We believe that the ONLY reason for training is to improve business. While many companies may say the same thing, only Entelechy guarantees it!
We specialize in customizing training to address YOUR business problems and YOUR unique challenges. We embed...
