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Provided by: Pitman Training Centre (Luton) CompTia A+PC Support |
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CompTIA A certification is an international industry credential that validates the knowledge of computer service technicians with the equivalent of 500 hours of hands-on experience. Major hardware and software vendors, distributors and resellers accept CompTIA A as the standard in foundation-level, vendor-neutral certification for service technicians. The exams cover a broad range of hardware and software technologies, but are not bound to any vendor-specific products. The skills and knowledge measured by the CompTIA A exams were derived from an industry-wide and worldwide job task analysis. To date, more than 500,000 individuals have obtained CompTIA A certification.
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Earning CompTIA A certification proves that a candidate has a broad base of knowledge and competency in core hardware and operating system technologies including installation, configuration, diagnosing, preventive maintenance and basic networking.
The A Core Hardware course prepares A certification candidates for the CompTIA A hardware exam. Students will learn about PC hardware and system maintenance procedures. Topics include a detailed look at hardware components, power supply, upgrades, networking, maintenance and troubleshooting. In hands-on exercises, students will assign configuration settings, upgrade systems, configure SCSI devices, install printers and monitors, remove and replace components, and troubleshoot POST errors.
The A Operating System Fundamentals course prepares A certification candidates for the CompTIA A Operating System Technologies exam. Students will learn installation procedures for Windows 9x, Me, 2000 and XP, dealing with legacy systems (DOS, Windows NT), creating and using emergency boot diskettes and managing printers and other devices. Other topics include networking, communication protocols, Internet access and troubleshooting. In hands -on exercises, students will install Windows operating systems, manage Windows devices, use the FDISK utility, perform backup, manage system files, configure networks, configure Internet access, and troubleshoot operating system errors.
Target Audience
All entry-level professionals who use computers and individuals preparing for
the CompTIA A Hardware and Software exams.
Job Responsibilities
Supporting network and internal PCs, fielding help desk questions, solving field
service issues, performing service and maintenance repair, and presenting computer
training.
Prerequisites
No prior technical computer experience is necessary.

