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Provided by: Performance Solutions by Design
The Six Principles of Service Excellence WorkshopClick here for more information or to take this course
Training Provided by Performance Solutions by DesignPerformance Solutions by Design is pleased to invite you to attend our insightful, action-oriented Service Excellence Workshop. This super-charged workshop is designed for business leaders who are serious about and committed to immediately elevating the level of service provided to their customers on a consistent basis, and its linkage to positively impacting bottom-line results.This workshop will be presented by seasoned experts with over 30 years of combined experience with The Ritz-Carlton Hotel Company. Training Avaliability and Delivery
Related Keywords: customer service service excellence performance Training Program DetailsAfter attending this workshop, what will you walk away with?
A clear understanding of the six critical elements necessary to consistently deliver superior service for your customers The ability to immediately identify common barriers and service gaps within your organization that are preventing your team from performing at a high level A preliminary plan of action to help you immediately close common service gaps and work towards creating sustainable change within your organization AGENDA 9:00 a.m. - The Six Principles Overview 12:00 noon - Lunch & Table Discussion 1:00 p.m. - The Ultimate Execution Strategy 3:30 p.m. - Wrap-up About Performance Solutions by Design - Training Provider
Performance Solutions by Design - With over 40 years of Ritz-Carlton experience and the ability to transform the culture of an organization Performance Solutions by Design can bring excellence to your organization. Theo Gilbert-Jamison, CEO of Performance Solutions, former VP of Training and Development for The Ritz and author of The Six Principles of Service Excellence along with our team of subject matter experts can drive...
Click here for more information or to take this course | ||||||||||||||||||||||||||||||
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