Certificate in Business Practices (Management)

Content:
Unit 1 Principles and Practice of Managing

Unit Content
The role of a manager and the nature of what managers do
A range of behavioural concepts including authority and responsibility, delegation, planning, leadership and motivation, objective setting, decision making, budgeting, productivity and monitoring, reviewing progress and developing staff
A range of financial concepts including cash flow, budgeting, profit and loss, balance sheets

Unit 2 Principles and Practice of Employing People

Unit Content
Employment law and in particular equal opportunities, health and safety, equal pay and dismissal
Written statements, expressed and implied terms of contract
Sources of good practice advice including DTI, IPD and ACAS
Methods of compliance in recruitment, selection, employment, pay and dismissal The nature of grievance and disciplinary processes

Unit 3 Reviewing Staff Performance

Unit Content
Business benefits of ensuring performance criteria are set and monitored
The legal framework within which performance can be assessed
The nature of employment contracts
Good practice (as advocated by ACAS) in relation to target setting and performance appraisal
Recommended procedures for dealing with disciplinary issues
Permissible criteria for terminating employment or selecting for redundancy
The role of Trade Unions, ACAS and Industrial Tribunals in resolving employment conflicts

Unit 4 Complying with Business Law and Regulation

Unit Content
General legal and regulatory provisions and the obligations these place on businesses
Business / company registration and statutory reporting requirements
General and sector specific health and safety obligations
Employment law including contracts, equality, pay and discipline
Consumer rights
Where to obtain help and advice on regulatory matters including DTI, ACAS, IPD, CBI, HSE, Trading Standards and Environmental Health
Enforcement measures and the consequences of non-compliance

Core Unit 1 Reviewing and Improving Business Practices

Unit Content
The importance of active, rather than passive learning
Prioritising actions through impact assessment techniques
Planning change and the importance of consultation, gaining commitment, pilot implementation, resource planning, setting timescales and milestones
Monitoring change including obtaining feedback, measuring impact, quality assurance
Planning future learning and development including sources of information and advice

Format:
Completion of the qualifications is based upon achievement of specified learning outcomes. Consequently students may study by home or work based learning and start their studies at any time. Once registered, student receive tutor support for a full one year if required. Assessment for each unit and qualification requires the production of a portfolio of work which demonstrates achievement of the learning outcomes. Tutors mark student work against specified learning outcomes. Students are presented with comprehensive case study details which can be used to demonstrate their learning if not currently in employment.

Award: ABC (U.K)