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Provided by: CDI College of Business Technology & Healthcare

Help Desk Analyst

Computer
Training Provided by CDI College of Business Technology & Healthcare The Help Desk Analyst diploma program is designed for students wishing to embark on a career in the Information Technology industry. The objective is to obtain the knowledge and skills necessary to service computer systems and to support users of these systems.

Students will study the theory of computer systems and operating systems and then develop practical skills through hands-on training. In addition, students will work with industry standard application software to develop expertise with help desk operations and troubleshooting. Program highlights include: Hardware Installation and Configuration, Operating Systems, MS Office 2000 Applications, System Support and Optimization, Help Desk Techniques.

Furthermore, your active participation in our Learning System will help you to develop confidence in your abilities as a Technology professional.

Career Opportunities
The Help Desk Analyst program prepares students for entry into the IT marketplace. Graduates may successfully compete for positions as Computer Technicians, Technical Support Specialists, and First-Level Help-Desk Troubleshooters.

CDI College Campuses in Ontario Communities:
Hamilton, London, Windsor, Barrie, New Market, Sudbury, Kitchener, Thunder Bay
This is primarily ilt training
computer labComputer Lab Work
instructor led trainingThis class may be available at a classroom in Hamilton, Ontario,
Contact CDI College of Business Technology & Healthcare for more information
Course Level:advanced
Duration:flexible
Training Presented in:English
Help Desk Analyst The Help Desk Analyst diploma program is designed for students wishing to embark on a career in the Information Technology industry. The objective is to obtain the knowledge and skills necessary to service computer systems and to support users of these systems.

Students will study the theory of computer systems and operating systems and then develop practical skills through hands-on training. In addition, students will work with industry standard application software to develop expertise with help desk operations and troubleshooting. Program highlights include: Hardware Installation and Configuration, Operating Systems, MS Office 2000 Applications, System Support and Optimization, Help Desk Techniques.

Furthermore, your active participation in our Learning System will help you to develop confidence in your abilities as a Technology professional.

Career Opportunities
The Help Desk Analyst program prepares students for entry into the IT marketplace. Graduates may successfully compete for positions as Computer Technicians, Technical Support Specialists, and First-Level Help-Desk Troubleshooters.

CDI College Campuses in Ontario Communities:
Hamilton, London, Windsor, Barrie, New Market, Sudbury, Kitchener, Thunder Bay
About The Training Provider: CDI College of Business Technology & Healthcare
CDI College of Business Technology & Healthcare - Diploma and certificate courses in Business Technology & Healthcare. HRSDC (Service Canada), WSIB, Ontario Works and other government funding may be available to those who qualify. Many financing options available. International students welcome Contact us today to meet with an admissions representative to discuss how we can change your life: Tel: 905 523 8585 CDI College continues to...
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This page was last updated on sb5- 08/07/08 at 01:52:30 - 18:00:03