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Provided by: Affinity Consulting and Training Group Managing Conflict & ResistanceChange Management |
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Training
Provided by Affinity Consulting and Training Group
Working with so-called difficult employees can be one of a manager's biggest headaches.
People oftentimes come across as difficult because they handle conflict differently than
we do. In fact, others approaches to conflict can often seem counterproductive,
confusing, or even bizarre. This course provides managers with a simple, direct way to
understand the different fears that drive much of the conflict and resistance they see.
Through DiSC , managers learn their style of handling conflict and understand how that
style might differ from their employees' methods. They also take time to recognize how
quickly employees' fears can disengage them from a team or project. Participants learn
how and why different people become threatened and discover skills for relating more
effectively with people of all styles.
People oftentimes come across as difficult because they handle conflict differently than
we do. In fact, others approaches to conflict can often seem counterproductive,
confusing, or even bizarre. This course provides managers with a simple, direct way to
understand the different fears that drive much of the conflict and resistance they see.
Through DiSC , managers learn their style of handling conflict and understand how that
style might differ from their employees' methods. They also take time to recognize how
quickly employees' fears can disengage them from a team or project. Participants learn
how and why different people become threatened and discover skills for relating more
effectively with people of all styles.
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Managing Conflict & Resistance
This program is designed to help participants:
Understand the impact that their conflict style has on other people
Recognize how their employees handle conflict differently than they do
Use DiSC to recognize the fears and goals of their employees
Identify and reduce the opposition and resistance of their employees
Explore ways to improve their communication with each style
This workshop includes use of the online DiSC Classic 2.0 profile and the DiSC Managing Performance Action Planner: Increasing Effectiveness in Performance Coaching
Understand the impact that their conflict style has on other people
Recognize how their employees handle conflict differently than they do
Use DiSC to recognize the fears and goals of their employees
Identify and reduce the opposition and resistance of their employees
Explore ways to improve their communication with each style
This workshop includes use of the online DiSC Classic 2.0 profile and the DiSC Managing Performance Action Planner: Increasing Effectiveness in Performance Coaching
About The Training Provider: Affinity Consulting and Training Group
Affinity Consulting and Training Group - Affinity Consulting & Training provides expert level consulting and training services in the areas of:
Leadership Development,
Strategy Formulation and Execution,
Teamwork/Teambuilding,
Change Management,
Communication,
Diversity,
Time Management,
Transitioning to Management,
Sales and Customer Service
Self Assessments and Instrumented Learning ...
