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Provided by: Training Elements

Communication Skills - Business Communication

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  home  : Workplace Skills  : Communication  : Speaking and Speeches

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Training Provided by Training Elements

Business Communication
Duration: Need Diagnostics Based

MODULE HIGHLIGHTS:

Introduction
Touch upon aspects of Business Communication
Importance of listening skills, telephone etiquette and email etiquette
Definition of Communication
Inter-personal Communication
Communication Process-Feedback-Communication Breakdown
Barriers to Communication

Communication Styles

Workplace Communication
Communication Styles
Face to face Communication
Tele-Communication
Body Language and Gestures & Postures

Importance of Listening

Importance of listening
Process of listening
Barriers to effective listening
Skills to effective listening


Telephone & E-mail Etiquette

Benefits of Etiquette
Professional Voice
Call Flow Procedures
Teleconferencing
Seven Principles of setting up a Good Audio Conference
Types of E-mail Do s & Don ts
Steps in Writing Business Correspondence

Training Avaliability and Delivery

workshop / seminarThis is a workshop seminar
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Course Level:introductory
Schedule:8 hours
Training Presented in:English

Related Keywords:  training   soft skills   business communication   pune 

Training Program Details


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About Training Elements - Training Provider

Training Elements - We are a professionally run soft skills training company and offer courses on improving the communication skills, Managerial skills, Behaviourial skills, Service Delivery skills. We also offer modules on Microsoft office and Corel Office components. After identifying and evaluating the training needs of the company, customized training programs are designed, developed and delivered to suit the...

More Communication Skills Training from Training Elements

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