Training
Provided by Boston University Corporate Education Center
This course provides practical training to ensure that trustworthy input for analysis and design is gathered in either one-on-one interviews with process stakeholders or in facilitated group settings. Techniques for generating innovative business process solutions in creative sessions will be addressed. These techniques will allow the participant to deliver better solutions based on consensus and commitment from stakeholders.This course will answer the
Who,
What,
When,
Where,
Why and
How of effective
Business Process information collection, creation and validation. It will cover the essential components, the benefits of the various approaches, how to select the right participants and how to prepare for, run and follow up a session. The roles, skills and techniques of the interviewer, facilitator and scribe will be defined and the course will provide practice for all participants through the use of a sample scenario and role play.
| This is primarily ilt training |  | This class may be available at a classroom in Boston, MA,
or at one of these training facilities: Braintree, MA, Boston, MA, Tyngsboro, MA, Boston, MA, Waltham, MA, Peterborough, NH,
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 | Contact Boston University Corporate Education Center for more information |
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| Duration: | 2 days | | Training Presented in: | English |
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