Making Your Ideas Theirs Advanced Communication Strategies

Training Provided by Boston University Corporate Education Center Do your messages hit their mark? When communicating with others, do you get the results you want? Whether presenting to an audience of thousands, conveying information to a team, or delivering a difficult message, communicating effectively is one of the most powerful skills for achieving your objectives. Yet masterful communication goes beyond simply crafting a clear message or practicing active listening skills. This course shows you how to decode the hidden clues and subtle cues in others words and behaviors and how to use that information to craft and deliver the most influential and persuasive messages.

Making Your Ideas Theirs Advanced Communication Strategies

MDP284 - Making Your Ideas Theirs: Advanced Communication Strategies

Course description
Do your messages hit their mark? When communicating with others, do you get the results you want? Whether presenting to an audience of thousands, conveying information to a team, or delivering a difficult message, communicating effectively is one of the most powerful skills for achieving your objectives. Yet masterful communication goes beyond simply crafting a clear message or practicing active listening skills. This course shows you how to decode the hidden clues and subtle cues in others’ words and behaviors and how to use that information to craft and deliver the most influential and persuasive messages.

Who should attend
Managers, Team Leaders, and Supervisors who want to communicate more effectively and with confidence

What you will achieve

• Understand the keys to crafting compelling spoken and written messages to build stronger, more influential personal and professional relationships


• Convey confidence and competence, whether talking to a single listener, to small groups or teams, or presenting to a large audience


• How to ensure your intent is understood


• How to listen for meaning as well as content


• Understand how to select and adapt listening strategies for specific outcomes


• Create communication strategies that align to your audience’s specific needs


• Use effective conflict management strategies to resolve issues, negotiate, and create win-win solutions

What you will learn

• How to plan and organize your communication approach with targeted intent


• Proactive listening strategies to help you gather the information you need


• How to craft messages that are clear, succinct, and targeted toward your specific audience


• How to use communication to influence others to act in alignment with your objectives


• How to employ the proven Thomas Kilman Conflict Management Strategies™


• Open communication channels by addressing barriers to trust


• How to diminish resistance to your ideas, and increase compliance and buy-in


• Strategies to build rapport – the critical first step toward a relationship of trust


• Essentials of influential communication

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About The Training Provider: Boston University Corporate Education Center

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