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Provided by: Spectrum Training Services Problem Solving & Decision MakingChange Management |
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Recognise This Behaviour?
Maybe Today - Maybe Not!
You keep putting it off, moving it aside, and reassigning it to the bottom of the pile. It nags you. It bugs you to the point of frustration. You' put it off until the last minute, and then have to do it anyway. Stop procrastinating and start doing! Dont put off this opportunity to learn how to overcome your hesitation and make smarter critical decisions
Now Make an Effective Decision!
Course Aim
The effective manager must be able to manage complex issues and difficult decisions. This Programme will deliver a Toolkit of techniques that are applicable in virtually every problem solving and decision making situation that you will encounter in your management role
Maybe Today - Maybe Not!
You keep putting it off, moving it aside, and reassigning it to the bottom of the pile. It nags you. It bugs you to the point of frustration. You' put it off until the last minute, and then have to do it anyway. Stop procrastinating and start doing! Dont put off this opportunity to learn how to overcome your hesitation and make smarter critical decisions
Now Make an Effective Decision!
Course Aim
The effective manager must be able to manage complex issues and difficult decisions. This Programme will deliver a Toolkit of techniques that are applicable in virtually every problem solving and decision making situation that you will encounter in your management role
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Training
Provided by Spectrum Training Services
- M asked: I am working at an oil company as an executive assistant for the Chairman. I need to know the schedule of the course plus expenses from outside Jordan or UK ASAP please. Best regards, Maha Harzallah
- asked: i need to now if this course is available online
- V asked: who I have to call if I want a workshop on that at home ... we are the Katimavik group thank you val london,ontario
Problem Solving & Decision Making
Problem Solving & Decision Making
Duration - 2 Day
Introduction
Recognise This Behaviour?
Maybe Today - Maybe Not
You keep putting it off, moving it aside, and reassigning it to the bottom of the pile. It nags you. It bugs you to the point of frustration. You' put it off until the last minute, and then have to do it anyway. Stop procrastinating and start doing Dont put off this opportunity to learn how to overcome your hesitation and make smarter critical decisions
Now Make an Effective Decision
Course Aim
The effective manager must be able to manage complex issues and difficult decisions. This Programme will deliver a Toolkit of techniques that are applicable in virtually every problem solving and decision making situation that you will encounter in your management role
Learning Objectives
You will learn valuable techniques and methodologies to expand your critical thinking ability
You will know how to accurately define a problem
You will be sure you are working on the problem itself - and not the symptoms
You will Mind the Gap or the common pitfalls encountered when problem solving
Recognise whole brain thinking
Work through the steps of problem solving and decision making
Recognise the need to consult and involve others in the process
Share information to achieve the desired outcomes
Suggest alternative ways to generate solutions
Adopt a more creative approach
Utilise appropriate and useful techniques such as Mind Mapping Brainstorming, Ishikawa Diagrams, Lateral Thinking Techniques, Evaluation Techniques, SWOT analyses
Overcome barriers to effective problem solving and utilise group problem solving techniques
You will sell credible solutions to stakeholders
You will utilize all of your intelligences in the decision making process
Method & Approach
The programme will be highly participative and consist of tutor input, group discussion, group activities, case study, self analysis questionnaires, examination of personal case study, action planning and experiential learning to allow participants to practice their skills, knowledge and understanding. The programme will conclude with all learners preparing their own personal action plans to transfer the learning back to the workplace. Programmes can be adapted to meet individual organisational requirements.
Course Content
Gathering Evidence - Heart or Mind Strategy?
An understanding of a variety of approaches to effectively collecting information.
How your emotions can influence your reactions
Understanding Thinking Patterns
Do you go towards or Away from Your Goal?
The Way We See the Problem
Avoiding Positive/ Negative Generalization
Making Decisions - Your Experience of Yesterday
What did you learn then to apply to today or tomorrow?
The Decision Making Model
Apply the Six Step Approach
A Toolkit of Techniques - Weighting Criteria, PROVE, Brainstorming, Mind Mapping, New Shoes, SWOT,
Mind the Gap - Traps to avoid The Anchoring Trap. The Status Quo Trap, The Sunk Cost Trap, The Confirming Evidence Trap, The Framing Trap, The recent Event Trap. Lateral Thinking, Reversal, Pareto Analysis, Force Field Analysis, Six Hats
Creative and Innovative Decision Making What is a catawompus? How your brain works. Using VHF Create positive neural pathways.
Use multiple intelligences - everyones a genius
Make an Informed Decision and Sell It
The quickest route to market - What are the power and influence sources in your organisation?
Duration - 2 Day
Introduction
Recognise This Behaviour?
Maybe Today - Maybe Not
You keep putting it off, moving it aside, and reassigning it to the bottom of the pile. It nags you. It bugs you to the point of frustration. You' put it off until the last minute, and then have to do it anyway. Stop procrastinating and start doing Dont put off this opportunity to learn how to overcome your hesitation and make smarter critical decisions
Now Make an Effective Decision
Course Aim
The effective manager must be able to manage complex issues and difficult decisions. This Programme will deliver a Toolkit of techniques that are applicable in virtually every problem solving and decision making situation that you will encounter in your management role
Learning Objectives
You will learn valuable techniques and methodologies to expand your critical thinking ability
You will know how to accurately define a problem
You will be sure you are working on the problem itself - and not the symptoms
You will Mind the Gap or the common pitfalls encountered when problem solving
Recognise whole brain thinking
Work through the steps of problem solving and decision making
Recognise the need to consult and involve others in the process
Share information to achieve the desired outcomes
Suggest alternative ways to generate solutions
Adopt a more creative approach
Utilise appropriate and useful techniques such as Mind Mapping Brainstorming, Ishikawa Diagrams, Lateral Thinking Techniques, Evaluation Techniques, SWOT analyses
Overcome barriers to effective problem solving and utilise group problem solving techniques
You will sell credible solutions to stakeholders
You will utilize all of your intelligences in the decision making process
Method & Approach
The programme will be highly participative and consist of tutor input, group discussion, group activities, case study, self analysis questionnaires, examination of personal case study, action planning and experiential learning to allow participants to practice their skills, knowledge and understanding. The programme will conclude with all learners preparing their own personal action plans to transfer the learning back to the workplace. Programmes can be adapted to meet individual organisational requirements.
Course Content
Gathering Evidence - Heart or Mind Strategy?
An understanding of a variety of approaches to effectively collecting information.
How your emotions can influence your reactions
Understanding Thinking Patterns
Do you go towards or Away from Your Goal?
The Way We See the Problem
Avoiding Positive/ Negative Generalization
Making Decisions - Your Experience of Yesterday
What did you learn then to apply to today or tomorrow?
The Decision Making Model
Apply the Six Step Approach
A Toolkit of Techniques - Weighting Criteria, PROVE, Brainstorming, Mind Mapping, New Shoes, SWOT,
Mind the Gap - Traps to avoid The Anchoring Trap. The Status Quo Trap, The Sunk Cost Trap, The Confirming Evidence Trap, The Framing Trap, The recent Event Trap. Lateral Thinking, Reversal, Pareto Analysis, Force Field Analysis, Six Hats
Creative and Innovative Decision Making What is a catawompus? How your brain works. Using VHF Create positive neural pathways.
Use multiple intelligences - everyones a genius
Make an Informed Decision and Sell It
The quickest route to market - What are the power and influence sources in your organisation?
About The Training Provider: Spectrum Training Services
Spectrum Training Services - Welcome to Spectrum Training Services
People development is the key to any business or organization aiming for sustained success, the need to maintain a world-class service requires continuous learning and an approach to training and skills development that is flexible, relevant, and aligned to the unique requirements of your business. It is the quality of your people development strategy...

