THE MANAGEMENT IN VIEW OF CHOOSING AN ISO QUALITY COMMITMENT

Topics covered

Recollection of the ISO approach

Presentation of general requirements
Introduction to specific requirements for the management associated with the cause/effect relationship.

Evaluation tools before the approach

The social-economic environment and its constraints clients/providers .
The level of implementation of regulations and of the sector standards.
Status of technological requirements for levelling and/or integration SI* .
The company intangible capital assessment human resources data related to
know-how skills customer loyalty through employee loyalty .
Knowledge and degree of process management with regard to the ISO standard and the above-mentioned points.




Which level to choose to be ISO compliant.

Prerequisites of ISO.
Which quality policy to outline define and apply.
How to delegate to whom to delegate and what to delegate.
How to evaluate the relevance of the policy to deploy.
Summarisation of investments tabulated by duration cost and resources needed for implementing the project preliminary draft .

SI* System Information