Outlook 2000 Proficient User

This course prepares IT Professionals to send messages to people inside and outside their organization, schedule appointments and meetings, maintain a contact list, and organize their activities with tasks, notes, and journal entries.

Learn To:

• Arrange meetings and contacts.
• Record tasks, journal and notes entries.
• Integrate and customize Outlook 2000.

Content Emphasis

Skills-Based

Audience

This course is intended for end users using Microsoft Outlook 2000. Students will learn the basic features, as well as the advanced capabilities of Outlook 2000. Participants should have a basic understanding of Microsoft Windows 98 or Windows 95.

Total Learning Time

6 - 8 Hour(s)

Unit 1: Arranging Meetings and Contacts

• Plan a single meeting by inviting attendees and resources.
• Plan a recurring meeting by inviting attendees and resources.
• Add more attendees to a scheduled meeting.
• Remove attendees to a scheduled meeting.
• Accept a meeting request.
• Reschedule a meeting.
• Cancel a meeting.
• Identify the elements of the Contacts interface.
• Create a new contact.
• Edit a contact.
• Delete a contact.
• Sorting contacts using field column headings in the table view.
• Flag a contact for follow-up.
• Track activities with contacts using the Contact Activities feature.
• Add an existing vCard to a message.
• Identify the built-in views in Contacts.
• Identify the customization options available for Contacts.

Unit 2: Recording Tasks, Journals and Notes

• Identify the elements of the Tasks interface.
• Create a single task.
• Create a recurring task.
• Edit a recurring task.
• Identify built-in views in Tasks.
• Identify the customization options available for Tasks in the Options dialog box.
• Assign a task to another person.
• Respond to a task request.
• Send a status report to another person regarding the progress of an assigned task.
• Identify the elements of the Journal interface, including the setup options that are available when you use Journal for the first time.
• Create a new journal entry manually.
• Edit a journal entry.
• Identify the built-in views in Journal.
• Create a new note.
• Edit a note.
• Identify the built-in views in Notes.
• Customize a new note using the Options dialog box.

Unit 3: Integrating and Customizing Outlook 2000

• Identify the uses of the Organize button.
• Find an item in any component of Outlook 2000.
• Create a new folder.
• Move items into a user created folder.
• Add a button to the toolbar of any folder.
• Add a command to a menu.
• Create items from other Outlook 2000 items by using the AutoCreate method.
• Send several contacts in a message to another person.
• Sending an Office document with data entered into it.
• Add a folder shortcut to the Outlook Bar.
• Remove a folder shortcut from the Outlook Bar.
• Moving a folder shortcut in the Outlook Bar.
• Identify the features of Outlook Today.
• Access the Inbox, Calendar and Task components and the items they contain from the Outlook Today page.
• Customize the appearance of Outlook Today.