Handling Conflict With Skill
People Skills
Training
Provided by SuccessSystems, Inc.
All organizations experience conflicts and even minor conflicts can have a negative impact upon morale, communication, teamwork and productivity. Most people have a spontaneous response to conflict situations that only adds fuel to the fire! Learn new responses that will help you resolve conflict situations with win-win outcomes. You will learn how to identify quickly which of the 3 conflict roles others are playing and what new responses are most effective for each role. You also will recognize the role you most frequently play in conflict situations. The new techniques can help you stop playing that role!
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Handling Conflict With Skill
All organizations experience conflicts and even minor conflicts can have a negative impact upon morale, communication, teamwork and productivity. Most people have a spontaneous response to conflict situations that only adds fuel to the fire! Learn new responses that will help you resolve conflict situations with win-win outcomes. You will learn how to identify quickly which of the 3 conflict roles others are playing and what new responses are most effective for each role. You also will recognize the role you most frequently play in conflict situations. The new techniques can help you stop playing that role!
About The Training Provider: SuccessSystems, Inc.
SuccessSystems, Inc. - Since 1977 we have provided high quality training solutions for all kinds and sizes of organizations around the world. We also provide coaching for individuals (either privately or through the organization). We most frequently deliver training that helps people be more effective with other people (customer service, coaching skills for supervisors & managers, leadership skills, teambuilding and...
