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Provided by: 123-CBT Computer Based Training

Windows NT Server 4 0 Troubleshooting in the Enterprise

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Course Overview

This is the fifth course in a seven-part series intended for network support professionals working in a Microsoft Windows NT Server 4.0 based enterprise environment. The series aims to enable these professionals to pass Microsoft's certification examination 70-68. This series gives participants the opportunity to design, implement, and support the Windows NT Server network operating system in a multidomain enterprise environment.

Learn To:

  • Identify the troubleshooting methodology, functions of the Kernel Mode networking components and Distributed networking Components.
  • Identify the registry structure, subtrees and configuration information about a local machine.
  • Identify the functions of the processes in every boot phase and troubleshoot through system files.
  • Match the stop screen sections and parameters with their contents and use various debugging utilities.
  • Identify types of startup errors and troubleshoot disk related and configuration problems.
  • Troubleshot RAS problems, resource access and permission problems, recover a mirror set and stripe set with parity.

Content Emphasis

Skills-Based

Audience

This series is intended for IT professionals who will be responsible for supporting Windows NT Server 4.0 in an enterprise environment. In addition, this series aims to enable these professionals to pass Microsoft's certification examination 70-68. Participants should have taken Networking Essentials (courses 70421, 70422 and 70423) and Supporting Microsoft Windows NT 4.0 Core Technologies (courses 71410, 71411, 71412 and 71413) and the first four courses in this series.

Total Learning Time

5 - 7 Hour(s)

Course Contents

Unit 1: Troubleshooting from an Architectural Perspective

Duration: 0.5 - 2 Hour(s)
  • Identify the steps of the troubleshooting methodology and the components of the Windows NT executive.
  • Identify the function of the Windows NT Architectural layers.
  • User Mode.
  • Kernel Mode.
  • Identify the functions of the Kernel Mode components in Windows NT Executive, Executive Services Layer, Microkernel Layer, Hardware Abstraction Layer.
  • Identify the functions of the Distributed Networking components of the Networking Architecture.

Unit 2: Modifying the System through the Registry

Duration: 0.5 - 1 Hour(s)
  • Match the Windows NT components with the way in which they use the information stored in the registry.
  • Match the registry subtrees with the information they store.
  • Display a registry subkey content using the Registry Editor.
  • Set up an interactive session to troubleshoot through a remote Windows NT server registry, using the remote command service.
  • Match the HKEY_LOCAL_MACHINE subtree to the information they store.
  • Match the HKEY_LOCAL_MACHINEHARDWARE subtrees with their functions.
  • Identify the subkeys of HKEY_LOCAL_MACHINESYSTEM.
  • Match the subkeys of CurrentControlSet to their functions.
  • Match the CurrentControlSetServices value entries to their functions.
  • Match the CurrentControlSetServices value names with their functions.
  • Troubleshoot the problem using the Drives Utility, given that a service has failed to initialize.
  • Troubleshoot service problems using the services subkey value entries.

Unit 3: Boot Failures: Troubleshooting

Duration: 1 Hour(s)
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