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Provided by: 123-CBT Computer Based Training SAP R 3 Service Management Scenarios |
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Training
Provided by 123-CBT Computer Based Training
SAP R/3 Service Management Scenarios introduces you to the SAP R/3 Service Management module and on hand of a case study, shows how to access and implement service processing, to confirm service processing, and how to settle and complete the service order.
a Implement service processing.
a Confirm service processing.
a Settle and complete service orders.
CEU credits: 0.35 CEUs
a Accessing Service Processing: - Menu Path to Access Service Processing. - Creating Service Requests. - Creating Service Orders.
a Implementing Service Processing: - Checking Material Availability. - Printing Service Order Papers.
Unit 2: Confirmation and Completion 1.5 - 2 hours
a Confirming Service Processing: - Accessing the Order Confirmation Screen. -Confirming the Operation Hours Counter. - Confirming Material Consumption. - Confirming Working Hours. - Confirming Technical Findings. - Final Service Order Confirmation.
a Settling and Completing Service Orders: - Entering a Settlement Rule. - Carrying out a Technical Completion. - Settling a Service Order. - Carrying out a Business Completion.
Learn To:
a Access service processing.a Implement service processing.
a Confirm service processing.
a Settle and complete service orders.
Audience
The following audiences are targeted: Middle management. Project managers and members of project teams. Organizers and employees from IT. Employees with relevant background knowledge who are interested in Service Management. The following course provides the education and training which will ensure most productive study of course: SAP R/3 3.0 Fundamentals (course 12749) and Working with SAP R/3 (course 13033).Deployment Options
Internet / Intranet, Download, LAN, WorkstationAccreditation
NASBA credits: 4 CPE CreditsCEU credits: 0.35 CEUs
Language Options
American EnglishTotal Learning Time
3 to 4 hours13478 Objectives
Unit 1: Service Processing 1.5 - 2 hoursa Accessing Service Processing: - Menu Path to Access Service Processing. - Creating Service Requests. - Creating Service Orders.
a Implementing Service Processing: - Checking Material Availability. - Printing Service Order Papers.
Unit 2: Confirmation and Completion 1.5 - 2 hours
a Confirming Service Processing: - Accessing the Order Confirmation Screen. -Confirming the Operation Hours Counter. - Confirming Material Consumption. - Confirming Working Hours. - Confirming Technical Findings. - Final Service Order Confirmation.
a Settling and Completing Service Orders: - Entering a Settlement Rule. - Carrying out a Technical Completion. - Settling a Service Order. - Carrying out a Business Completion.
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SAP R 3 Service Management Scenarios
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About The Training Provider: 123-CBT Computer Based Training
123-CBT Computer Based Training - 123-CBT offers discount pricing on top quality eLearning
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