|
Provided by: TCQ Triangle IT Project Management: Process Tools and TechniquesProject Management |
 |
Training
Provided by TCQ Triangle
Today s IT and Communication projects present unique challenges to the project manager requiring coordination with many stakeholders and integration of various technological capabilities.
Industry research shows that only approximately 30% of IT projects achieve their time, cost and specification goals. This statistic demonstrates an obvious need for IT professionals to supplement their traditional IT technical skills with high-value business and project delivery skills. These required skills must cover three critical domains; general business knowledge, project management tools, techniques and processes, and interpersonal skills.
This comprehensive and highly interactive course provides you with proven techniques, tools and processes for conducting successful IT projects. The course content draws upon current research as well as the extensive experience of the facilitator's involvement in managing projects. You ll discover critical success factors and hidden risks inherent in IT projects and you ll leave with an understanding of strategies and techniques developed in the field by experienced IT project managers for successfully managing IT projects.
|
|
IT Project Management: Process Tools and Techniques
DAY ONE
Setting the Scene
Definition and characteristics of IT projects
IT Project Success/Failure Rates
IT Project Failure reasons and challenges
Concepts and Philosophies of Project Management
Definition of a Project and Project Management
Defining a Project
Projects create change
The Project Management Bodies of Knowledge (Scope, Time, Cost, Quality, Human Resource, Communication, Risk, Procurement)
What is Project Management?
Projects vs. Operations
Project Dimensions and Constraints (The Trade-off Triangle)
DAY TWO
The Management Concept in Project Management
The definition of management
Responsibility, Accountability and Authority
Project Participants
The Project Environment
Project Participants
Project Stakeholders
Definition
Stakeholder Management Strategies
Stakeholder mapping
Project Roles
The three organisational levels of Project Management
Negotiations between levels
The role of the Project Sponsor/Champion
The role of the Project Manager
Project Manager Attributes
The role of the Project Team
The Project Life Cycle
The generic Project Life Cycle
Planning is a matter of Progressive Elaboration
The Phase-based Project Life Cycle
Mapping the Project Life Cycle to Systems Development Life Cycles (SDLCs)
Classification of Projects Obeng s project types
Process groups and phased links
Organisational Structures
The influence of organisational structures on projects
Organisational issues in respect of projects with reference to Functional, Matrix, and the Projectised Structure
DAY THREE
Focusing IT Projects on the Business
Business IT Projects Issues and Context
How do IT projects originate?
Business Outcomes vs. IT Project Results
Different view of Objectives
Business view of an IT project
Project fatigue
Focusing Projects on the Business
The Wrappers Model (linking strategy, business, and project objectives)
Business Focused Project Management (BFPM )
Funnels and Gates (Filters)
Project Selection and Prioritisation
The Project Portfolio
The Project Support Office (PSO)
Overview of Benefits Realisation Management
IT Project Management Processes
The PMI PMBOK generic processes
Classical activity-based PM vs. Result-focused PM
The Objective Directed Project Management (ODPM ) process
IT Project Management approaches and methodologies (Agile, Prince2 , Promenta )
The use of COCOMO and Function Point Analysis (FPA). What is the current thinking?
DAY FOUR
The Project Initiation Phase
Describes the project initiation phase and addresses project manager selection, feasibility verification, stakeholder identification, and project charter development. Business case/proposals are the input to project initiation.
The Project Definition Phase
Focuses on the definition phase of a project, including the project definition workshop, project purpose, objectives, performance measures, critical success factors, and project scoping. The definition plan comes from results-focused planning and organising, including milestones, responsibilities, the stakeholder analysis and communications plan, risk analysis, and initial cost estimates.
DAY FIVE
The Project Planning Phase
Covers manageability and viability of the plan, and expands on the definition phase. Time (CPM), cost, quality, communications, human resources, procurement, cash flow, and project baseline are developed further developed from the definition phase.
The Project Execution Phase
Addresses the establishment of monitoring and control mechanisms, evaluation of project performance and progress, and production of performance reports. Focuses is on plan updating, problem solving, issues management and change control, while reviewing business objectives and benefits validity.
Project Close-out Phase
Considers close-out issues, process and planning. Addresses the necessary protocols and steps needed to bring a project to successful completion, including the final report and the post-implementation review, lessons learnt and benefits realisation.
Setting the Scene
Definition and characteristics of IT projects
IT Project Success/Failure Rates
IT Project Failure reasons and challenges
Concepts and Philosophies of Project Management
Definition of a Project and Project Management
Defining a Project
Projects create change
The Project Management Bodies of Knowledge (Scope, Time, Cost, Quality, Human Resource, Communication, Risk, Procurement)
What is Project Management?
Projects vs. Operations
Project Dimensions and Constraints (The Trade-off Triangle)
DAY TWO
The Management Concept in Project Management
The definition of management
Responsibility, Accountability and Authority
Project Participants
The Project Environment
Project Participants
Project Stakeholders
Definition
Stakeholder Management Strategies
Stakeholder mapping
Project Roles
The three organisational levels of Project Management
Negotiations between levels
The role of the Project Sponsor/Champion
The role of the Project Manager
Project Manager Attributes
The role of the Project Team
The Project Life Cycle
The generic Project Life Cycle
Planning is a matter of Progressive Elaboration
The Phase-based Project Life Cycle
Mapping the Project Life Cycle to Systems Development Life Cycles (SDLCs)
Classification of Projects Obeng s project types
Process groups and phased links
Organisational Structures
The influence of organisational structures on projects
Organisational issues in respect of projects with reference to Functional, Matrix, and the Projectised Structure
DAY THREE
Focusing IT Projects on the Business
Business IT Projects Issues and Context
How do IT projects originate?
Business Outcomes vs. IT Project Results
Different view of Objectives
Business view of an IT project
Project fatigue
Focusing Projects on the Business
The Wrappers Model (linking strategy, business, and project objectives)
Business Focused Project Management (BFPM )
Funnels and Gates (Filters)
Project Selection and Prioritisation
The Project Portfolio
The Project Support Office (PSO)
Overview of Benefits Realisation Management
IT Project Management Processes
The PMI PMBOK generic processes
Classical activity-based PM vs. Result-focused PM
The Objective Directed Project Management (ODPM ) process
IT Project Management approaches and methodologies (Agile, Prince2 , Promenta )
The use of COCOMO and Function Point Analysis (FPA). What is the current thinking?
DAY FOUR
The Project Initiation Phase
Describes the project initiation phase and addresses project manager selection, feasibility verification, stakeholder identification, and project charter development. Business case/proposals are the input to project initiation.
The Project Definition Phase
Focuses on the definition phase of a project, including the project definition workshop, project purpose, objectives, performance measures, critical success factors, and project scoping. The definition plan comes from results-focused planning and organising, including milestones, responsibilities, the stakeholder analysis and communications plan, risk analysis, and initial cost estimates.
DAY FIVE
The Project Planning Phase
Covers manageability and viability of the plan, and expands on the definition phase. Time (CPM), cost, quality, communications, human resources, procurement, cash flow, and project baseline are developed further developed from the definition phase.
The Project Execution Phase
Addresses the establishment of monitoring and control mechanisms, evaluation of project performance and progress, and production of performance reports. Focuses is on plan updating, problem solving, issues management and change control, while reviewing business objectives and benefits validity.
Project Close-out Phase
Considers close-out issues, process and planning. Addresses the necessary protocols and steps needed to bring a project to successful completion, including the final report and the post-implementation review, lessons learnt and benefits realisation.
About The Training Provider: TCQ Triangle
TCQ Triangle - TCQ TRIANGLE organizes best in class Training Courses / Seminars in Dubai and many other strategic locations around the world as well as deliver the courses at your location of choice (In-house Training or On-the-Job Training). We offer Specialized Training Programs in IT and Business Focused Project Management, Maintenance Management, Process Safety Management, IT Security, Six Sigma, Finance,...
