Provided by: 123-CBT Computer Based Training

E-Business Part 7 Satisfying the Customer

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Training Provided by 123-CBT Computer Based Training

This is the seventh course in an eight part series. Subjects covered in this course include marketing strategies, customer relationship management, and selling-chain management. In addition, students will focus on how to use an e-Business environment to better attract, retain, and satisfy customers.

Learn To:

a Identify techniques for using the Internet as a marketing tool.
a Identify the elements required to build customers' trust.
a Identify the guidelines for selecting a domain name.
a Identify the features of marketing online.
a Identify the considerations for attracting customers.
a Identify the features of a banner ad strategy.
a Identify the features of customer relationship management (CRM).
a Identify the features of customer life cycle management.
a Identify customer relationship trends.
a Identify the features of selling-chain management.
a Identify the goals of selling-chain management.
a Identify the business drivers influencing selling-chain management.

Audience

The audience for this course includes Technical Managers, Business Managers, and Project Managers. In addition, students should have taken the first 6 parts in this series (13782-13787).

Deployment Options

Training Avaliability and Delivery

This is primarily online training
	This is an online eLearning or CBT training program
	This program may be available on CD
	Contact 123-CBT Computer Based Training for more information

Training Presented in:

English

Related Keywords: business part satisfying customer

Training Program Details

About 123-CBT Computer Based Training - Training Provider

123-CBT Computer Based Training - 123-CBT offers discount pricing on top quality eLearning programs from leading computer based training providers. Many of the training courses are available both online or on CD so that you can study at home at your own pace: E-Learning available for - ABAP 6.10 - Access 2003 - Acrobat 6.0 - ASP - ASP.NET - C - Captivate 1.0 - Crystal Reports 8.5 - Crystal Reports v10 - Dreamweaver MX -...

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