Training Classes | Learning and Development Resources | Training Directory | New Training Seminars | New Training Providers | Site Map | Promote Training Seminars | Training Keywords | Training Seminars | Training Providers | Regions | Training Search | Advertise Training Seminars | Login
Provided by: 123-CBT Computer Based Training

Interpersonal Communication Effective Communication

Click here for more information or to take this course
123-CBT Computer Based Training


Search for Training
Find Your Genius!
What do you want to learn about?

Training Provided by 123-CBT Computer Based Training

Interpersonal Communication: Effective Communication will help you develop the skills needed to communicate a message effectively by identifying the receiver, choosing a proper channel, and responding to feedback. In this program, you will also learn how to overcome a variety of common forms of interference.

Learn To

  • Identify the seven elements of communication.
  • Choose an effective channel based on network structures.
  • Respond effectively to receiver feedback.
  • Reduce verbal and non-verbal interference Improve organizational communication.
Audience

This course is for managers and employees who want to improve their communication skills.

Deployment Options

e-Learning

Accreditation

NASBA credits: 3 CPE Credits

PDU credits: 3 PDUs

CEU credits: 0.30 CEUs

Language Options

UK English

Total Learning Time

2 to 4 hours

Objectives

Unit 1: Background Information (0.5 - 1 hour)
  • Identify the seven elements of communication.
  • Understand why effective communication is important.
  • Manage the roles of communication.
  • Know the steps of the communication process.
  • Simulation Overview:
  • Each of the simulations allows you to practice the skills learned in the instructional content. You will enter realistic scenarios in which you will interact with a variety of individuals. By using the knowledge you have gained, you control the outcome of each simulation.
Unit 2: The Communication Process (0.5 - 1 hour)
  • Understand how the receiver influences the phrasing of a message.
  • Identify the various kinds of receivers.
  • Distinguish between the different kinds of communication channels.
  • Choose an effective channel based on network structures.
  • Respond effectively to receiver feedback.
  • Simulation Overview:
  • In this simulation, you will be meeting with several of your employees to discuss the fourth quarter promotional package for your division. You must clear up a miscommunication regarding the correct discount for the Alpha line's products.
Unit 3: Interference to Effective Communication (0.5 - 1 hour)
  • Recognize what types of physical interference affect communication.
  • Identify verbal and nonverbal interference.
  • Choose the appropriate language.
  • Understand how emotions affect communication.
  • Distinguish between positive and negative organizational climates.
  • Simulation Overview:
  • In this simulation, you will meet with three of your managers to discuss problems the company's rapid growth is causing. There have been several problems regarding your division's ability to fill customer orders. Each manager has already taken actions to correct the problem, but they have not communicated with one another.
Unit 4: Improving Communication (0.5 -

Training Avaliability and Delivery

This is primarily online training
on-line e-learning cbt (computer based)This is an online eLearning or CBT training program
cd romThis program may be available on CD
Contact 123-CBT Computer Based Training for more information
Training Presented in:English

Related Keywords:  interpersonal   communications   communication   effective 

Training Program Details


--

About 123-CBT Computer Based Training - Training Provider

123-CBT Computer Based Training - 123-CBT offers discount pricing on top quality eLearning programs from leading computer based training providers. Many of the training courses are available both online or on CD so that you can study at home at your own pace: E-Learning available for - ABAP 6.10 - Access 2003 - Acrobat 6.0 - ASP - ASP.NET - C - Captivate 1.0 - Crystal Reports 8.5 - Crystal Reports v10 - Dreamweaver MX -...

More Interpersonal Communications Training from 123-CBT Computer Based Training

Click here for more information or to take this course
Custom Search

Training Directory | New Training Seminars | New Training Providers | Search | Site Map | Promote Training | Login | Links


Connecting people who want to learn with people who love to teach
 Are you an Interpersonal training provider?
You could be on this page today - for FREE!