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Provided by: 123-CBT Computer Based Training Emotional Intelligence Emotional Intelligence for Executives |
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Training
Provided by 123-CBT Computer Based Training
Emotional Intelligence: Emotional Intelligence for Executives gives the student an overview of emotions, explains the use of Emotional Intelligence from a leadership perspective, and provides a process for applying Emotional Intelligence in everyday interactions with employees. The program covers how the process can be applied in various situations, including motivating, resolving conflict, and maximizing team and employee performance. Additionally, the program provides guidelines for delegating effectively.
Learn To
Managers, team leaders, and project managers who want to apply the use of emotional intelligence to the organization's employees.
Deployment Options
e-Learning
Accreditation
NASBA credits: 3 CPE Credits
PDU credits: 3 PDUs
CEU credits: 0.30 CEUs
Language Options
US English
Total Learning Time
2 to 4 hours
Objectives
Unit 1: Understanding Emotional Intelligence (0.5 - 1 hour)
Learn To
- Identify benefits of Emotional Intelligence.
- Apply the LISTEN process in an everyday work situation.
- Identify guidelines for delegating responsibility.
- Apply guidelines for delegating responsibility.
- Identify tools to stimulate creativity.
Managers, team leaders, and project managers who want to apply the use of emotional intelligence to the organization's employees.
Deployment Options
e-Learning
Accreditation
NASBA credits: 3 CPE Credits
PDU credits: 3 PDUs
CEU credits: 0.30 CEUs
Language Options
US English
Total Learning Time
2 to 4 hours
Objectives
Unit 1: Understanding Emotional Intelligence (0.5 - 1 hour)
- Identify the six basic emotions.
- Identify benefits of Emotional Intelligence.
- Identify the steps of the LISTEN process.
- Apply the LISTEN process in an everyday work situation.
- Simulation Overview:
- In this simulation, you will meet with James Cahill, President of Icon's Industrial Services and Manufacturing Division in Boston. You are the Vice President of Home Improvement Solutions, a group that produces siding and other home improvement supplies sold to the consumer market. While the product group is profitable, it is the only consumer-targeted group under the Boston division. In addition, the manufacturing facilities and most employees are in Arkansas and Indiana, while only a small administrative staff is located in Boston. For this reason, Mr. Cahill, corporate executives of Icon, and the Board of Directors have decided to sell the product group. In this meeting, you need to use the LISTEN process while reacting to this news.
- Identify guidelines for delegating responsibility.
- Apply guidelines for delegating responsibility.
- Identify effective personality traits for your Emotional Intelligence integration team.
- Simulation Overview:
- In this simulation, you will meet with Deborah Cowan, the Director of Finance for Icon's Industrial Services and Manufacturing Division in Boston. As the division's CFO, you need to evaluate a proposal to redesign and reduce the Industrial Cases product line. The proposal, which was developed by an engineer, Colleen Ford, and the Director of Casing Products, John Thomas, calls for eliminating nine case styles and redesigning twelve others. This would reduce total part count by over thirty percent. As part of the evaluation, you need to have a cost-savings analysis done to d
This is primarily online training 
This is an online eLearning or CBT training program 
This program may be available on CD 
Contact 123-CBT Computer Based Training for more information Training Presented in: English
Emotional Intelligence Emotional Intelligence for Executives
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About The Training Provider: 123-CBT Computer Based Training
123-CBT Computer Based Training - 123-CBT offers discount pricing on top quality eLearning
programs from leading computer based training providers. Many of the training courses are available both online or on CD so that you can study at home at your own pace:
E-Learning available for
- ABAP 6. 10
- Access 2003
- Acrobat 6. 0
- ASP
- ASP. NET
- C
- Captivate 1. 0
- Crystal Reports 8. 5
- Crystal Reports v10
-...
