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Provided by: 123-CBT Computer Based Training Advanced Interpersonal Communication Communicating with Co-Workers |
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Training
Provided by 123-CBT Computer Based Training
Advanced Interpersonal Communication: Communicating with Co-Workers offers the student suggestions for communicating with individuals who hold various roles in an organization, such as peers, supervisors, subordinates, and customers/vendors. This program also offers guidelines for promoting ideas and handling human resource issues, such as negotiating raises and dismissing subordinates.
Learn To
Employees, managers, and business professionals who want to learn the dynamics of interpersonal communication when building relationships.
Deployment Options
e-Learning
Accreditation
NASBA credits: 3 CPE Credits
PDU credits: 3 PDUs
CEU credits: 0.30 CEUs
Language Options
UK English
Total Learning Time
2 to 4 hours
Objectives
Unit 1: Communicating with Supervisors (0.5 - 1 hour)
Learn To
- Interact with an ineffective supervisor.
- Negotiate a raise with a supervisor.
- Identify the order for the steps of an effective resignation.
- Take the appropriate steps to apologize to a subordinate.
- Follow the process for dismissing a subordinate.
- Use the appropriate tactics to refuse a subordinate's request.
Employees, managers, and business professionals who want to learn the dynamics of interpersonal communication when building relationships.
Deployment Options
e-Learning
Accreditation
NASBA credits: 3 CPE Credits
PDU credits: 3 PDUs
CEU credits: 0.30 CEUs
Language Options
UK English
Total Learning Time
2 to 4 hours
Objectives
Unit 1: Communicating with Supervisors (0.5 - 1 hour)
- Identify the types of ineffective supervisors.
- Interact with an ineffective supervisor.
- Select the guidelines for promoting an idea to a supervisor.
- Identify the steps necessary to prepare for negotiating a raise with a supervisor.
- Negotiate a raise with a supervisor.
- Identify the order for the steps of an effective resignation.
- Simulation Overview:
- In this simulation, you will meet with your supervisor, Dean Kramer. Dean is the Production Manager for the Plastic Casing Department of Icon's Industrial Services and Manufacturing Division. It has been over two years since you received a pay increase, and you have requested this meeting to negotiate a raise. In preparation for this meeting, you analyzed what other Quality Control Managers in similar companies are paid. While Dean is an efficient and well-respected manager, there are some aspects of his personality the affect his interactions with his subordinates. To successfully negotiate your raise, you must identify and deal with the aspects of his personality that make communicating with him difficult.
- Choose the guidelines for communicating with colleagues.
- Identify the proper way to respond to a colleague's idea.
- Take the appropriate steps to apologize to a subordinate.
- Follow the process for dismissing a subordinate.
- Use the appropriate tactics to refuse a subordinate's request.
- Simulation Overview:
- In this simulation, you will meet with Carol Chung and Lance Helms, engineers from the Research and Development Department of Icon's Industrial Services and Manufacturing Division. Under your supervision, they are designing experimenta
This is primarily online training 
This is an online eLearning or CBT training program 
This program may be available on CD 
Contact 123-CBT Computer Based Training for more information Training Presented in: English
Advanced Interpersonal Communication Communicating with Co-Workers
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About The Training Provider: 123-CBT Computer Based Training
123-CBT Computer Based Training - 123-CBT offers discount pricing on top quality eLearning
programs from leading computer based training providers. Many of the training courses are available both online or on CD so that you can study at home at your own pace:
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