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Provided by: 123-CBT Computer Based Training Business Etiquette Communicating in Today s Workplace |
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Training
Provided by 123-CBT Computer Based Training
Business Etiquette: Communicating in Today's Workplace offers the student an overview of how to use etiquette in daily communications and practice etiquette in meetings. The program details how to introduce people and become a good conversationalist. In addition, the program teaches the learner how to apply courtesy in telephone, e-mail, and written communications.
Learn To
The target audience for this series is any employee in an organization who wishes to understand business etiquette in the work environment, outside of the office while attending business functions, and during business travel.
Deployment Options
e-Learning
Accreditation
NASBA credits: 3 CPE Credits
CEU credits: 0.30 CEUs
Language Options
US English
Total Learning Time
2 to 4 hours
Objectives
Unit 1: Making Introductions and Conversation (0.5 - 1 hour)
Learn To
- Given a set of guidelines, introduce someone correctly.
- Identify the guidelines for becoming a good conversationalist.
- Identify the actions you can take to overcome a conversational faux pas.
- Identify the responsibilities you should fulfill to prepare for a meeting.
- Avoid negative action during a meeting.
- Identify the actions you can take for building rapport with callers.
- Identify a well-written subject line.
- Sequence the features of a business letter in the order they would appear in a letter.
The target audience for this series is any employee in an organization who wishes to understand business etiquette in the work environment, outside of the office while attending business functions, and during business travel.
Deployment Options
e-Learning
Accreditation
NASBA credits: 3 CPE Credits
CEU credits: 0.30 CEUs
Language Options
US English
Total Learning Time
2 to 4 hours
Objectives
Unit 1: Making Introductions and Conversation (0.5 - 1 hour)
- Identify the guidelines for introducing people.
- Given a set of guidelines, introduce someone correctly.
This is primarily online training 
This is an online eLearning or CBT training program 
This program may be available on CD 
Contact 123-CBT Computer Based Training for more information Training Presented in: English
Business Etiquette Communicating in Today s Workplace
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About The Training Provider: 123-CBT Computer Based Training
123-CBT Computer Based Training - 123-CBT offers discount pricing on top quality eLearning
programs from leading computer based training providers. Many of the training courses are available both online or on CD so that you can study at home at your own pace:
E-Learning available for
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- Access 2003
- Acrobat 6. 0
- ASP
- ASP. NET
- C
- Captivate 1. 0
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- Crystal Reports v10
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