|
Provided by: 123-CBT Computer Based Training Workplace Aggression Taking a Proactive Approach |
 |
Training
Provided by 123-CBT Computer Based Training
In Workplace Aggression: Taking a Proactive Approach, participants will learn how their organization can proactively approach workplace aggression. They will learn how to identify improvements their organization can make to address workplace aggression, and how to establish a workplace aggression policy. In addition, they will learn how to use preventive hiring techniques to eliminate workplace aggression and how to discipline and dismiss employees who behave aggressively.
Learn To
Managers who want to learn how to successfully establish a workplace aggression policy and use proactive hiring techniques.
Deployment Options
e-Learning
Accreditation
NASBA credits: 3 CPE Credits
CEU credits: 0.30 CEUs
Language Options
US English
Total Learning Time
2 to 4 hours
Objectives
Unit 1: Background Information (0.5 - 1 hour)
Learn To
- Follow three steps that enable them to take a proactive approach.
- Include three elements when creating a workplace aggression policy.
- Fulfill three responsibilities as a member of an emergency response team.
- Discuss the importance of an Employee Assistance Program.
- Follow four steps when conducting an interview.
- Follow the appropriate guidelines when disciplining or dismissing an employee.
Managers who want to learn how to successfully establish a workplace aggression policy and use proactive hiring techniques.
Deployment Options
e-Learning
Accreditation
NASBA credits: 3 CPE Credits
CEU credits: 0.30 CEUs
Language Options
US English
Total Learning Time
2 to 4 hours
Objectives
Unit 1: Background Information (0.5 - 1 hour)
- Understand the importance of a proactive approach toward workplace aggression.
- Follow the three steps that enable you to take a proactive approach.
- Explain why customization is important when being proactive.
- Simulation Overview:
- In this simulation, you will meet with Maxwell Carson, Icon's Director of Human Resources, to discuss the importance of taking a proactive approach toward workplace aggression. Through your questions, you will learn about the three steps to taking a proactive approach toward workplace aggression and why it is important that each approach is specific to its environment.
- List the three ways you can identify areas of your organization that need to be improved in regards to workplace aggression.
- Include three elements when creating a workplace aggression policy.
- Effectively communicate your workplace aggression policy to your employees.
- Discuss the importance of an Employee Assistance Program.
- Fulfill three responsibilities as a member of an emergency response team.
- Simulation Overview:
- In this simulation, you will meet with Roger McAlister, a consultant with Crown Consulting, to discuss the role a workplace aggression policy plays in taking a proactive approach toward aggression in the workplace. Through your questions and Roger's answers, you will learn how to create an effective policy and what an organization can do to supplement its policy.
- Discuss the importance of networking when looking for new employees.
- Us
This is primarily online training 
This is an online eLearning or CBT training program 
This program may be available on CD 
Contact 123-CBT Computer Based Training for more information Training Presented in: English
Workplace Aggression Taking a Proactive Approach
--
About The Training Provider: 123-CBT Computer Based Training
123-CBT Computer Based Training - 123-CBT offers discount pricing on top quality eLearning
programs from leading computer based training providers. Many of the training courses are available both online or on CD so that you can study at home at your own pace:
E-Learning available for
- ABAP 6.10
- Access 2003
- Acrobat 6.0
- ASP
- ASP.NET
- C
- Captivate 1.0
- Crystal Reports 8.5
- Crystal Reports v10
- Dreamweaver MX
-...
