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Provided by: 123-CBT Computer Based Training Recruiting Retention Keeping Your Good Employees |
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Training
Provided by 123-CBT Computer Based Training
Recruiting and Retention: Keeping Your Good Employees offers the student an overview of organizational facets that affect employee retention. The program explains the process for leading employees through orientation. The program also covers steps for conducting feedback sessions and coaching.
Learn To
Managers, supervisors, and team leaders who are involved in the recruiting process or in the process of making sure employees remain satisfied in their positions.
Deployment Options
e-Learning
Accreditation
NASBA credits: 3 CPE Credits
CEU credits: 0.30 CEUs
Language Options
US English
Total Learning Time
2 to 4 hours
Objectives
Unit 1: Retention and Orientation (0.5 - 1 hour)
Learn To
- Identify organizational facets that affect employee retention.
- Sequence the steps for the orientation process.
- Identify aspects of the work environment that affect employee retention.
- Sequence the steps for conducting a feedback session.
- Identify aspects to consider when analyzing job structure.
- Sequence the steps for the coaching process.
Managers, supervisors, and team leaders who are involved in the recruiting process or in the process of making sure employees remain satisfied in their positions.
Deployment Options
e-Learning
Accreditation
NASBA credits: 3 CPE Credits
CEU credits: 0.30 CEUs
Language Options
US English
Total Learning Time
2 to 4 hours
Objectives
Unit 1: Retention and Orientation (0.5 - 1 hour)
- Identify organizational facets that affect employee retention.
- Sequence the steps of the orientation process.
- Follow the process for orientation.
- Simulation Overview:
- In this simulation, you will meet with Linda Autry, a newly promoted Call Center Supervisor in Icon's Consumer Products and Services Division. Linda will need to hire two additional Customer Service Representatives as part of a departmental expansion. In addition, she will be responsible for the orientation of the new employees. Linda has some experience with recruiting employees but has never been in charge of a new-hire orientation program. As Linda's manager, you will need to explain the importance of retaining employees, as well as review the orientation process in order to ensure Linda's success.
- Identify aspects of the work environment that affect employee retention.
- Sequence the steps for conducting a feedback session.
- Follow the process for conducting a feedback session.
- Simulation Overview:
- In this simulation, you will first meet with Dean Kramer and Elizabeth. As the Employee Relations Specialist, it will be your job to discuss the various reasons the plant has seen an increase in employee turnover during the past year. Next, you will conduct an informal feedback session with Bruce Madison, a Line Supervisor for the second shift. Bruce has recently lost three key employees from his team, so your goal during this session is to determine why the employees left, as well as what can be done to prevent this from happening in the future.
- Identify aspects to consider when analyzing job structure.
- Select ways to build a coaching relationship with employees.
- Sequence the steps for the coaching process.
This is primarily online training 
This is an online eLearning or CBT training program 
This program may be available on CD 
Contact 123-CBT Computer Based Training for more information Training Presented in: English
Recruiting Retention Keeping Your Good Employees
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About The Training Provider: 123-CBT Computer Based Training
123-CBT Computer Based Training - 123-CBT offers discount pricing on top quality eLearning
programs from leading computer based training providers. Many of the training courses are available both online or on CD so that you can study at home at your own pace:
E-Learning available for
- ABAP 6.10
- Access 2003
- Acrobat 6.0
- ASP
- ASP.NET
- C
- Captivate 1.0
- Crystal Reports 8.5
- Crystal Reports v10
- Dreamweaver MX
-...
