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Provided by: 123-CBT Computer Based Training Decision Making Problem Solving Problem Solving Fundamentals |
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Training
Provided by 123-CBT Computer Based Training
In Decision Making & Problem Solving: Problem Solving Fundamentals, you will learn to use a systematic approach to solve problems. In this program, you will face several problems in your organization and successfully use your problem solving skills in order to produce a positive outcome.
Learn To
This course is for managers and employees who want to improve their problem solving skills.
Deployment Options
e-Learning
Accreditation
NASBA credits: 3 CPE Credits
CEU credits: 0.30 CEUs
Language Options
US English, French, UK English, Japanese
Total Learning Time
2 to 4 hours
Objectives
Unit 1: Background Information (0.5 - 1 hour)
Learn To
- Identify different ways problems can be handled.
- Evaluate the problem solving options generated.
- Understand the advantages of team problem solving.
- Recognize when a solution is effective.
- Assemble an effective problem solving team.
This course is for managers and employees who want to improve their problem solving skills.
Deployment Options
e-Learning
Accreditation
NASBA credits: 3 CPE Credits
CEU credits: 0.30 CEUs
Language Options
US English, French, UK English, Japanese
Total Learning Time
2 to 4 hours
Objectives
Unit 1: Background Information (0.5 - 1 hour)
- Focus on problems appropriately.
- Understand the different ways problems can be handled.
- Avoid inadequate responses to a problem.
- Recognize how poor problem solving affects an organization.
- Identify what questions to ask to develop a history of the problem.
- Simulation Overview:
- Each of the simulations allows you to practice the skills learned in the instructional content. You will enter realistic scenarios in which you will interact with a variety of individuals. By using the knowledge you have gained, you control the outcome of each simulation.
- Determine the nature of the problem.
- Generate problem solving options.
- Evaluate the problem solving options.
- Select the best option.
- Prepare for implementation of the option.
- Implement the option successfully.
- Simulation Overview:
- In this simulation, you are the General Manager in an integrated power resources company. Three of your employees have requested a meeting with you to discuss problems with the proposed budgets for the next fiscal year. You are meeting with them to discuss the problems and create a solution for the financial overruns.
- Identify the advantages and disadvantages of team problem solving.
- Recognize the characteristics of an effective team.
- Assemble an effective team.
- Select team members based on set criteria.
- Understand which individuals are effective problem solvers.
- Simulation Overview:
- In this simulation, your company has been experiencing an increase in turnover in the Customer Service Department and nothing has been done to correct the problem. You are meeting with the Operations and Human Resources Directors to create a so
This is primarily online training 
This is an online eLearning or CBT training program 
This program may be available on CD 
Contact 123-CBT Computer Based Training for more information Training Presented in: English
Decision Making Problem Solving Problem Solving Fundamentals
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About The Training Provider: 123-CBT Computer Based Training
123-CBT Computer Based Training - 123-CBT offers discount pricing on top quality eLearning
programs from leading computer based training providers. Many of the training courses are available both online or on CD so that you can study at home at your own pace:
E-Learning available for
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