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Provided by: 123-CBT Computer Based Training Strategic Decision Making Making the Right Decision |
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Training
Provided by 123-CBT Computer Based Training
Strategic Decision Making: Making the Right Decision offers the student an overview of how to generate options and select the best one. The program details how to develop numerous high-quality options, as well as how to evaluate the options and make a final choice. In addition, the program teaches the learner how to review and learn from his or her experience and the experiences of others.
Learn To
Managers, Supervisors, and Team Leaders, with responsibilities for decision-making or strategic planning in their company.
Deployment Options
e-Learning
Accreditation
NASBA credits: 3 CPE Credits
CEU credits: 0.30 CEUs
Language Options
US English
Total Learning Time
2 to 4 hours
Objectives
Unit 1: Generating Options (0.5 - 1 hour)
Learn To
- Identify the techniques for developing options.
- Identify the pitfalls of generating options.
- Identify the steps for describing the consequences of decision options.
- Identify the techniques for making a final decision.
- Identify the guidelines you should follow when reviewing your decisions.
- Identify actions you can take to learn from others' experiences.
Managers, Supervisors, and Team Leaders, with responsibilities for decision-making or strategic planning in their company.
Deployment Options
e-Learning
Accreditation
NASBA credits: 3 CPE Credits
CEU credits: 0.30 CEUs
Language Options
US English
Total Learning Time
2 to 4 hours
Objectives
Unit 1: Generating Options (0.5 - 1 hour)
- Identify the techniques for developing options.
- Develop options for a decision.
- Identify the pitfalls of generating options.
- Avoid the pitfalls of generating options.
- Simulation Overview:
- In the simulation at the end of this unit, you are part of a team that will decide upon a recommendation for Icon's e-books call center. Icon's effective 24-hour customer service center is located in Graytown, Arizona. However, Icon has been in discussions with a company located in India, which provides outsource call center support for American companies. Many executives look at the cost savings of approximately $7,020,000 a year and think the decision to close the Graytown center is obvious. However, others anticipate that the negative PR associated with the decision could end up costing the company at least that much in lost sales and lowered customer perception. The objective of your team, is to make a recommendation that is in the best interests of Icon. The goal of this meeting is to generate additional options to help ensure the team has the options available to make the best possible decision.
- Stop generating options at the appropriate time.
- Identify the steps for describing the consequences of decision options.
- Describe the consequences of your decision options.
- Identify the guidelines for making a final decision.
- Identify the techniques for making a final decision.
- Apply the guidelines for making a final decision.
- Apply the techniques for making a final decision.
- Simulation Overview:
- In the simulation at the end of this unit, you are the leader of a long-term project team that is meeting to determine whether to recommend the move of a cust
This is primarily online training 
This is an online eLearning or CBT training program 
This program may be available on CD 
Contact 123-CBT Computer Based Training for more information Training Presented in: English
Strategic Decision Making Making the Right Decision
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About The Training Provider: 123-CBT Computer Based Training
123-CBT Computer Based Training - 123-CBT offers discount pricing on top quality eLearning
programs from leading computer based training providers. Many of the training courses are available both online or on CD so that you can study at home at your own pace:
E-Learning available for
- ABAP 6. 10
- Access 2003
- Acrobat 6. 0
- ASP
- ASP. NET
- C
- Captivate 1. 0
- Crystal Reports 8. 5
- Crystal Reports v10
-...
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