Training
Provided by 123-CBT Computer Based Training
In Business Problem Solving: The Problem-Solving Process, you will learn the three phases of the problem-solving process and how to complete each phase. The program also gives you several processes for generating solution options and a method for prioritizing problems. By applying the information in this program, you will be able to identify a problem's root causes, develop and implement an effective solution, and track the success of your solution.
Learn To
Identify the characteristics of effective solution criteria.
Complete the three phases of the problem-solving process.
Generate solution options.
Select the best solution.
Complete a problem-solving document.
Implement a solution
Communicate change to employees affected by a solution.
Audience
The target audience for this program is anyone within an organization who needs to enhance their problem solving skills.
Identify the phases of the problem-solving process.
Sequence the phases of the problem-solving process.
Identify the steps within the first phase of the problem-solving process.
Select the elements of an information collection plan.
Create an information collection plan.
Identify the characteristics of effective solution criteria.
Select the typical groups of solution criteria.
Complete the first phase of the problem-solving process.
Simulation Overview:
In the simulation at the end of this unit, you are the Quality Assurance Director for Icon's Industrial Services and Manufacturing Division, assigned to address a slow decline in the quality of the I-Grill line of gas grills. Over the past several months, the number of complaints about the I-Grill line, made popular because of customizable paint and metal finish, has risen dramatically, and they've indicated a need to identify and address the problem before the situation gets any worse. Today, you are meeting with the plant's Production Manager, the plant's Quality Control Manager, and the Sales Manager for the I-Grill line. The four of you need to create an information collection plan and identify the root cause of the quality problem.
Unit 2: Committing to a Solution (0.5 - 1 hour)
Select the parts of the second phase of the problem-solving process.
Select process-based strategies for generating solutions.
Identify creative-visualization strategies for generating solutions.
Given a scenario, identify the solution generation strategy being used.
Generate solution options.
Identify the steps for selecting the best solution.
Sequence the s
Training Avaliability and Delivery
This is primarily online training
This is an online eLearning or CBT training program
This program may be available on CD
Contact 123-CBT Computer Based Training for more information
About 123-CBT Computer Based Training - Training Provider
123-CBT Computer Based Training - 123-CBT offers discount pricing on top quality eLearning
programs from leading computer based training providers. Many of the training courses are available both online or on CD so that you can study at home at your own pace:
E-Learning available for
- ABAP 6.10
- Access 2003
- Acrobat 6.0
- ASP
- ASP.NET
- C
- Captivate 1.0
- Crystal Reports 8.5
- Crystal Reports v10
- Dreamweaver MX
-...
More Decision Making and Problem Solving Training from 123-CBT Computer Based Training
