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Provided by: 123-CBT Computer Based Training Essentials of Management Creating a Positive Workplace |
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Training
Provided by 123-CBT Computer Based Training
In Essentials of Management: Creating a Positive Workplace, students learn techniques for encouraging positive behavior on the job, as well as the best methods for addressing negative attitudes. In addition, students learn how to apply guidelines for creating a fun atmosphere throughout their office, department, or division.
Learn To
Managers who want to learn how to establish a positive environment for their employees.
Deployment Options
e-Learning
Accreditation
NASBA credits: 3 CPE Credits
PDU credits: 3 PDUs
CEU credits: 0.30 CEUs
Language Options
UK English
Total Learning Time
2 to 4 hours
Objectives
Unit 1: Background Information (0.5 - 1 hour)
Learn To
- Understand why positive employees help an organization succeed.
- Meet the needs of employees in order to motivate them to behave positively.
- Effectively address specific negative attitude types.
- Use the ADDRESS acronym for dealing with any negative attitude type.
- Incorporate fun tactics into a workplace.
Managers who want to learn how to establish a positive environment for their employees.
Deployment Options
e-Learning
Accreditation
NASBA credits: 3 CPE Credits
PDU credits: 3 PDUs
CEU credits: 0.30 CEUs
Language Options
UK English
Total Learning Time
2 to 4 hours
Objectives
Unit 1: Background Information (0.5 - 1 hour)
- List the benefits that a positive workplace provides.
- Differentiate between positive and negative employee behaviors.
- List the three steps you can take to promote a positive workplace.
- Simulation Overview:
- In this simulation, you will meet with Carla Jackson, an Icon International Human Resources Assistant, to discuss the benefits of a positive workplace, how an employee's positive or negative attitude can affect the workplace, and how to promote a positive workplace.
- List the five needs of every individual as stated in Maslow's Hierarchy of Needs.
- Differentiate among the three higher-level needs of every employee.
- Encourage positive interactions among employees.
- Provide opportunities for your employees to develop their skills.
- Grant your employees the freedom to apply their skills independently.
- Simulation Overview:
- In this simulation, you will meet with Charles Bryant, an Account Executive in your department. Six months ago, Charles was the top sales person in the department and a good team player, but he is currently having trouble with his accounts. As his new manager, you need to determine the reason for the decline in his job performance and encourage him to behave positively.
- Understand the difference between changing an employee's attitude and changing his or her behavior.
- List the five types of negative attitudes you may encounter.
- Follow specific guidelines for addressing each negative attitude.
- Incorporate general guidelines for addressing negative attitudes.
- Simulation Overview:
- In this simulation, you will meet with Luis Encinias and Mel
This is primarily online training 
This is an online eLearning or CBT training program 
This program may be available on CD 
Contact 123-CBT Computer Based Training for more information Training Presented in: English
Essentials of Management Creating a Positive Workplace
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About The Training Provider: 123-CBT Computer Based Training
123-CBT Computer Based Training - 123-CBT offers discount pricing on top quality eLearning
programs from leading computer based training providers. Many of the training courses are available both online or on CD so that you can study at home at your own pace:
E-Learning available for
- ABAP 6.10
- Access 2003
- Acrobat 6.0
- ASP
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- C
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- Crystal Reports 8.5
- Crystal Reports v10
- Dreamweaver MX
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