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Provided by: 123-CBT Computer Based Training Essentials of Management Maintaining a Productive Workplace |
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Training
Provided by 123-CBT Computer Based Training
In Essentials of Management: Maintaining a Productive Workforce, students learn various ways to improve a job process, to provide support to help employees stay productive, to offer employees feedback, and to apply strategies for improving productivity. In addition, managers learn how to help employees overcome three main productivity problems encountered in the workplace.
Learn To
Managers and employees who want to learn how to overcome productivity problems and improve their organization's productivity.
Deployment Options
e-Learning
Accreditation
NASBA credits: 3 CPE Credits
PDU credits: 3 PDUs
CEU credits: 0.30 CEUs
Language Options
US English
Total Learning Time
2 to 4 hours
Objectives
Unit 1: Background Information (0.5 - 1 hour)
Learn To
- Ask six questions that will help you improve productivity.
- Follow five guidelines for offering employees feedback.
- Brainstorm ideas for improving productivity.
- Provide proper support for employees to stay productive.
- Address common productivity issues.
Managers and employees who want to learn how to overcome productivity problems and improve their organization's productivity.
Deployment Options
e-Learning
Accreditation
NASBA credits: 3 CPE Credits
PDU credits: 3 PDUs
CEU credits: 0.30 CEUs
Language Options
US English
Total Learning Time
2 to 4 hours
Objectives
Unit 1: Background Information (0.5 - 1 hour)
- Define productivity.
- List the four fundamental input-output relationships.
- Name the two main influences that can improve productivity.
- Simulation Overview:
- In this simulation, you will meet with Carla Jackson, one of Icon's Human Resources Assistants, to discuss productivity. Through your questions, you will learn how to measure productivity, the two factors that influence productivity, and ways to maintain a productive workforce.
- Ask six questions that will help you identify ways to improve productivity.
- List the three ways that a job process can be improved.
- Follow the five guidelines that will help you conduct effective brainstorming sessions.
- Take the appropriate steps after identifying a strategy for improving productivity.
- Simulation Overview:
- In this simulation, you will meet with Eric Pullman, Icon's Customer Service Manager, and Julie Edwards and David Williamson, two of Icon's Customer Service Representatives. The purpose of this meeting is to address the recent decline in Icon's customer service ratings. As the Associate Vice President of Products and Services, it is your responsibility to help this team resolve any issues that are impeding their productivity.
- List the three main ways you can provide support to help your employees stay productive.
- List the different ways you can provide training for your employees.
- Offer employees a variety of rewards for being productive.
- Follow the five guidelines for offering employees feedback.
- Simulation Overview:
- In this simulation, you will meet with Maggie Roberts, Icon's V
This is primarily online training 
This is an online eLearning or CBT training program 
This program may be available on CD 
Contact 123-CBT Computer Based Training for more information Training Presented in: English
Essentials of Management Maintaining a Productive Workplace
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About The Training Provider: 123-CBT Computer Based Training
123-CBT Computer Based Training - 123-CBT offers discount pricing on top quality eLearning
programs from leading computer based training providers. Many of the training courses are available both online or on CD so that you can study at home at your own pace:
E-Learning available for
- ABAP 6.10
- Access 2003
- Acrobat 6.0
- ASP
- ASP.NET
- C
- Captivate 1.0
- Crystal Reports 8.5
- Crystal Reports v10
- Dreamweaver MX
-...
